D --Automated Helpdesk Software

This combined synopsis/solicitation is amended to delete reference to FAR clauses: 52-219-3 - Notice to Total HubZone Set-Aside; 52.219-8; and 52.219-14. Also to answer questions requiring clarification- 1. Is there a complete statement of work? Answer 1. The combined synopsis/solicitation serves as the statement of work. 2. Does the reference to 52-219-3 mean only HubZone small businesses may apply? Answer 2- see above deletion. 3. What is the HEAT item referring to in this solicitation? Answer 3- HEAT is a registered trademark product made by Frontrange Solutions. 4. Is an alternate configuration from another vendor permitted? Answer 4- An alternative configuration may be submitted. 5. What is FAR 52.212-3 and where do I get it? Answer 5- FAR 52.212-3 is a provision covering Representa tions and Certification of the Vendor, it is available at: http://www.arnet.gov/far/ under chapter 52.