Draft PWS for DMDC CCC

The Defense Human Resources Activity (DHRA) is issuing a Draft Performance Work Statement (PWS) for the Defense Manpower Data Center's (DMDC) Consolidated Contact Center (CCC) requirement. The purpose for publishing this notice is to give prospective vendors the opportunity to review the Draft PWS and to provide comments and feedback. This Draft PWS is for planning purposes only and shall not be construed as an RFP or as a decision or obligation on the part of the Government to acquire any products or services. The Government will not reimburse respondents for any costs incurred in the preparation of a response, nor will a Government response be provided to industry comments/feedback. Respondents are requested to provide the following: - Comments/Feedback on the Draft PWS - Recommendations on Acquisition Strategy, Contract Award Type, CLIN Structure, and Evaluation Criteria Please provide a written response to the Contract Specialist, Melanie Thornsbury, via email at [email protected] no later than 2:00 p.m. Eastern, Wednesday, April 11, 2012. No information concerning this Draft PWS will be provided in response to telephone calls. The Draft PWS is attached.