Description
This sources sought notice is for information and planning purposes only. It is not to be construed as a commitment by the Government. A contract may not be awarded as a result of this sources sought notice. The Securities and Exchange Commission (SEC) has a requirement for a nationwide referral and placement network of back up child care and elder (adult) care services for use by SEC employees. The services shall cover 3515 SEC employees with children from ages 3 months to 12 years old and elders. Additionally, the SEC seeks to procure dedicated membership space in designated child care centers in as many of the SEC office locations as possible. The SEC has two locations in the Washington Metropolitan Area and 11 Regional offices. The SEC Headquarters (Station Place) is located in downtown Washington, DC next to Union Station; the SEC Operations Center is located in Alexandria, VA in an Industrial Park; and the Regional offices are located in Atlanta GA, Boston MA, Chicago IL, Denver CO, Fort Worth TX, Los Angeles CA, Miami FL, New York NY, Philadelphia PA, Salt Lake City UT, and San Francisco CA. Additionally, SEC employees travel to cities across the country on SEC business. The place of performance for this contract will be nationwide. A Firm Fixed Price contract is anticipated, and the period of performance for this contract will likely include a 12 month base period with four option years. Respondents must provide capability packages that address the following requirements: 1. Provide a nation-wide comprehensive network of licensed and qualified child care centers and in-home care agencies for SEC dependent family members. 2. Provide a nation-wide, centralized registration, referral and placement process with 24 hour access for SEC employees seeking back up dependent child, "sick child", and elderly (adult) care. 3. Staff a "call center" with trained and professional staff to register, refer and place an SEC employee's family dependent member in appropriate care services. 4. Provide dedicated membership space or "slots" in designated back up child care centers located in the cities where SEC offices are located. 5. Provide back up care centers and in-home care agencies that maintain proper staff ratios for all age groups cared for in compliance with all Federal, State and local laws and licensing regulations governing their operation. 6. Ensure caregivers are well-trained and professional and are appropriately certified, licensed, and registered to meet professional, local, State, and Federal requirements. 7. Provide back up care centers and in-home agencies that provide services consistent with typical work schedules of employees. Operations should start no later than 8:00 am and close no earlier than 6:00 pm. 8. Provide a Quality Assurance Plan that will demonstrate continued sound contractual relationships with subcontracted network providers for the duration of the proposed contract period and appropriate service standards, oversight and communication with subcontracted providers to ensure quality of care and adherence to local, state, and federal requirements. 9. Provide back up care centers that provide developmentally appropriate programming and recreational activities with planned, yet flexible daily activities that reflect the interests and diversity of the children in care. 10. Provide indemnity to SEC from liability in an amount required by law and of at least $20 million. 11. Provide a marketing strategy to inform and educate employees regarding available locations for membership spaces and for referral and placement services. 12. Prepare monthly utilization reports and assessment of services to ensure quality services and effective use of programming. 13. Conduct, at a minimum, an annual survey of registered employees to assess satisfaction with services. Capability packages shall not exceed 15 pages. The Contractor should also provide demonstrated history of customer satisfaction and quality care. Contractors are responsible for all costs associated with submitting their capability packages. Questions are to be submitted no later than 1:00 PM, February 1, 2008. Capability packages must be submitted by e-mail, fax, or mail to the following address: Securities and Exchange Commission Procurement and Contracting Branch Attn: Takela Morris 6432 General Green Way MS 0-20 Alexandria, VA 22312