R--Tiered Support of the OSDBU Contact Center Program | Sources Sought | 36U10118Q0008 | Amendment 1

1. PURPOSE: This amendment is being issued to publicly answer industry questions, in order to enable meaningful responses to this announcement. 2. RESPONSE DATE: The response date, by which requested information for this notice must be submitted, remains unchanged by this amendment. 3. CONTACT INFORMATION: Responses must be submitted via the questionnaire portal link provided with this notice only: https://compass.ridgewoodpartners.com/va/#fbo/notification/29 Any issues accessing the link, or requests for assistance with the questionnaire portal, must be directed to: [email protected] 4. LATE SUBMISSIONS: Failure to respond to this notice will not preclude participation in any future competition nor will information provided in response to this notice be used in any way to exclude anyone from responding to any future requests for proposals/quotes. Communications with the Organizer of this notice regarding this notice will only be permitted in writing during the notice response period. Responses to the notice received by the Organizer of this notice after the submittal deadline and time indicated may be considered for acceptance on a case by case basis if such consideration is requested by the respondent prior to the response due date. 5. ADDENDUM: The Organizer of this notice reserves the right to issue an addendum to this notice, by means of amendment, at any time for any reason; to include extending the associated due dates.