Description
This solicitation is being submitted for Facilities Maintenance support on Caterpillar Generators 1500KW and 1750KW. All requirements are attached in the SOW below for your information. Contractor shall provide preventative and remedial maintenance for identified systems. Contractor to provide all labor, documentation, spare and repair parts, maintenance supplies, tools, diagnostics, and test equipment necessary to promptly and efficiently conduct preventative and remedial maintenance on identified systems. 1. REMEDIAL MAINTENANCE Remedial maintenance shall be performed in accordance with the requirements of the contract. The principal period of maintenance shall be 24 hours a day, seven days a week, including holidays. The hours of 7 AM to 5 PM local time, Monday through Friday of each week will be referred to as the Core Maintenance Period. Remedial maintenance shall be required when the Government?s designated Contract Representative (CR) or other authorized personnel makes the call to the contractor. When remedial hardware maintenance is required, the response time shall be within the time frames specified below: Equipment Response Time Repair Time Type of Coverage Generators Caterpillar 1750 KW 4 Hour 2 Hours Comprehensive Caterpillar 1500 KW 4 Hour 2 Hours Comprehensive Response time begins at the time of the call to the contractor and proceeds until contractor maintenance personnel are on site and have begun corrective actions. Repair time begins upon the initiation of corrective action by contractor personnel at the repair site. All calls and arrival times will be recorded by Government representatives in the System Maintenance Event Log and may be used by the Government to establish the times used in computing credits. Contractor response time is to be within 4 hours of a call. Contractor?s failure to meet the response time will result in a 25% discount for each occurrence. 2. PREVENTATIVE MAINTENANCE Preventative maintenance that does not require system down time may be conducted during operational hour?s 7AM to 5 PM local time, Monday through Friday. If downtime is required, PM will be scheduled at the earliest convenience of the Government and contractor. The schedule for preventative maintenance shall be coordinated with the Contract Representative (CR) 5 working days prior to performance of services. Preventative Maintenance shall be conducted in accordance with the contractor?s proposed maintenance plan, as approved by the Government CR. At the conclusion of service, contractor shall provide a written report summarizing the service conducted, findings, and recommended action. Contractor to provide comprehensive maintenance support to include preventative maintenance and remedial maintenance for the hardware and software specified. Some will be on a T&M and some on a continuous basis. Coverage is 7 days a week, 24 hours a day with a 4 hour response time. Any replacement parts must be brand name, Caterpillar only. The 98% is applicable to systems with comprehensive maintenance. Contractor shall provide preventative and remedial maintenance for identified systems. Contractor to provide all labor, documentation, spare and repair parts, maintenance supplies, tools, diagnostics, and test equipment necessary to promptly and efficiently conduct preventative and remedial maintenance on identified systems. The Caterpillar units will be maintained under the PPP program. Preventative maintenance that does not require system downtime may be conducted during operational hours 7AM to 5 PM local time, Monday through Friday. If downtime is required, PM will be scheduled at the earliest convenience of the Government and contractor. The schedule for preventative maintenance shall be coordinated with the Contract Representative (CR) 5 working days prior to performance of services. Preventative Maintenance shall be conducted in accordance with the contractor?s proposed maintenance plan, as approved by the Government CR. At the conclusion of service, contractor shall provide a written report summarizing the service conducted, findings, and recommended action. SEMI - ANNUAL Service to be conducted once a year performing the following actions: 1. Perform a temperature check on all breakers, connections, and associtated controls. Repair and/or report all high temperature areas. 2. Perform a complete visual inspection of the equipment including subassemblies, wiring harnesses, contacts, cables, and major components. Check air filters for cleanliness. 3. Check module(s) completely for the following (if applicable): 4. Rectifier and inverter snubber boards for discoloration. 5. Power capacitors for swelling or leaking oil. 6. DC capacitor vent caps that have extruded more than 1/8? 7. Record all voltage and current meter readings on the module control cabinet or the system control cabinet. 8. Measure and record harmonic trap filter currents. ANNUAL service shall include the above plus the following: 9. Check the inverter and rectifier snubbers for burned or broken wires 10. Check all nuts, bolts, screws, and connectors for tightness and heat discoloration 11. Check fuses on the DC capacitor deck for continuity (if applicable). 12. With customer approval, perform operational test of the system including unit transfer and battery discharge. 13. Calibrate and record all electronics to system specifications. 14. Install or perform Engineering Field change Notices (FCN) as necessary. 15. Measure and record all low-voltage power supply levels. 16. Measure and record phase-to-phase input voltage and currents. 17. Review system performance with customer to address any questions and to schedule any repairs. It is mandatory that all responding vendors be registered in GSA's IT-Solutions Acquisition System (ITSS). The website is http://it-solutions.gsa.gov. The HelpDesk # is 1-877-243-2889. Failure to register in ITSS will result in your company not being solicited. If you have any questions, please contact Ms. Brandi Barnes at (228)-688-4697.