INL Management Coordinator

U.S. DEPARTMENT OF STATE BUREAU OF INTERNATIONAL NARCOTICS AND LAW ENFORCEMENT AFFAIRS (INL) You have received this "Personal Services Contractor” (PSC) solicitation through the Department of State (DOS) Internet site. If you have any questions regarding this PSC, you may contact the DOS Official named in this solicitation. The Department is not responsible for any data and/or text not received when retrieving this document electronically. Amendments to solicitation documents generally contain information critical to the submission of an application. Position Title: INL Management Coordinator Location: San Jose, Costa Rica Salary Level: FS-02 - $102,409 - $150,391 (Equivalent GS-14) Period of performance: The period of performance for this contract is twelve (12) months from the date of award with four (4) optional one-year extensions. Issuance Date: Thursday, February 26, 2026 Closing Date: Thursday, March 12, 2026 Closing Time: 3:00 PM ET Solicitation Number: PSC-26-011-INL Job description: See below Dear Prospective Offerors: The Department of State is seeking offers from qualified U.S. citizens to provide personal services for the subject position under a personal services contract, as described in this solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Form SF-171 (Completed and signed) 2. Complete resume. In order to fully evaluate your offer your resume must include: a. Paid a non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for any overseas experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. b. Specific duties performed that fully detail the level and complexity of the work. c. Names and contact information (phone and email) of your current and/or previous supervisor(s). d. Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. e. U.S. Citizenship Note: Resume must contain explicit information to make a valid determination that the candidate meets the experience requirements as stated in this solicitation. This information needs to be clearly identified in the resume. Failure to provide explicit information to determine qualifications for the position will result in loss of full consideration. 3. Evaluation Factor document specifically addressing: Each of the Evaluation Factors shown in the solicitation below. Responses must be limited to 500 words per Evaluation Factor. Any additional words above the limit will neither be read nor scored. Note: The Evaluation Factors are worth 70 out of 100 points. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have receive that are relevant to each Factor. 4. Professional References: Three (3) names and contact information (phone and email) of current and/or previous supervisors to serve as professional references. Additional documents submitted will not be accepted. Incomplete or late offers will not be considered. Complete applications must be emailed to: U.S. Department of State, ATT: INL/SAO/IM PSC Team, [email protected] Sincerely, Jamillah Timmons Contracting Officer, U.S. Department of State SUBJECT A solicitation for a Personal Services Contractor (PSC), Department of State (DOS), Bureau for International Narcotics and Law Enforcement Affairs (INL). The United States Government (USG), represented by the DOS, seeks applications from US citizens interested in providing PSC services as described in this solicitation. PRE-AWARD ETHICAL RESPONSIBILITIES OF PSC (JUN 2011) This solicitation may result in the award of one or more personal services contracts as defined in FAR 2.101. Prior to contract award, all offerors or quotes must advise the cognizant Contracting Officer if they have a personal conflict of interest, such as a financial conflict, that would prevent them from either meeting the requirements of the clause entitled, “Post-Award Ethical Responsibilities of Personal Services Contractors,” or otherwise objectively performing their contractual duties upon contract award. HOW TO APPLY Offerors proposal shall be in accordance with the requirements stated in this solicitation at the place and time specified. A proposal will be determined non-responsive and ineligible for consideration unless all required documents and information are included in the submission. Offerors shall ensure their resume demonstrates their possession of the minimum qualifications outlined in this Solicitation, as well as their ability to fulfill all required duties. The Government is not responsible for any costs incurred by the offeror during the solicitation process. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates the Department of State to award a PSC contract, nor does it commit the Department of State to pay any cost incurred in the preparation and submission of the application. Proposals must include the following and not exceed twenty (20) pages (additional pages will not be accepted or reviewed): 1. Form SF-171 (Completed and signed) 2. Resume 3. Evaluation Factor Responses 4. Three (3) names and contact information (phone and email) of current and/or previous supervisors to serve as professional references. Note: Your resume should contain explicit information to make a valid determination that you fully meet the experience requirements as stated in this solicitation. This information should be clearly identified in your resume. Failure to provide explicit information to determine your qualifications for the position will result in loss of full consideration. Additional documents submitted beyond the requirements will not be accepted or reviewed. *** ONE PDF ATTACHMENT IS HIGHLY RECOMMENDED VETERAN’S PREFERENCE Veteran’s preference is not applicable to this position therefore do not submit DD-214. ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NONDISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. Equal employment opportunity policy - The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Submit proposal via e-mail to the attention of: INL/SAO/IM PSC Team E-mail: [email protected] Direct questions regarding this solicitation to: INL/SAO/IM PSC Team E-mail: [email protected] INL will not accept proposals beyond the closing time/date; unless it can be determined DOS mishandled the proposal. Personal Services Contractor (PSC) Statement of Work (SOW) U.S. Embassy, San Jose, Costa Rica INL Management Coordinator FS-02 (GS-14 Equivalent) GENERAL STATEMENT OF THE PURPOSE OF THIS CONTRACT Mission of the U.S. Department of State: The U.S. Department of State is the lead institution for the conduct of American diplomacy, and the Secretary of State is the President’s principal foreign policy advisor. The Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous, and secure world. Mission of the Bureau of International Narcotics and Law Enforcement Affairs (INL): The Bureau of International Narcotics and Law Enforcement Affairs (INL) is part of the Under Secretariat for Arms Control and International Security (T) within the Department of State (DOS). INL’s mission is to minimize the impact of international crime and illegal drugs on the United States and its citizens by providing effective foreign assistance and fostering global cooperation. The Office of Western Hemisphere Programs (INL/WHP) is part of INL. The Bureau is responsible for the development, supervision, coordination, and implementation of international narcotics control and criminal deterrence programs for the Department of State. INL/WHP provides policy guidance and develops and monitors programs to address the full range of border security, counternarcotics, and criminal deterrence issues. The areas addressed include training and equipping partner nation law enforcement agencies, criminal investigation and prosecution professional development, promoting coordination within partner nations’ criminal justice system, and reducing gang and criminal organization recruitment of youths and young adults. The purpose of this Personal Services Contract (PSC) Management Coordinator is to serve as the management lead for INL Costa Rica, which executes approximately $37.5 million in annual security cooperation programs in Costa Rica. The position is responsible for implementing and overseeing INL Costa Rica management functions, including budget and finance, acquisition and procurement, logistics, human resources, facilities, internal management controls, construction, end use monitoring (EUM), and information technology. The Management Coordinator will also streamline management processes and develop, implement, and modify standard operating procedures to ensure effective management and internal controls over U.S. government resources and compliance with INL, State Department, and U.S. Government-wide management policies and regulations. In this role, the INL Management Coordinator provides support on wide‐ranging administrative matters related to the management of INL Costa Rica programs. The INL Management Coordinator reports directly to and will receive taskings from the INL Costa Rica Deputy Director. The INL Management Coordinator supervises eight locally employed staff (LES) members and coordinates the work of three third-party-contractors (TPCs). DUTIES & RESPONSIBILITIES Under the direct supervision of the Costa Rica INL Deputy Director or his/her designee, the INL Management Coordinator will perform the following duties: 1. Serves as INL Costa Rica’s primary coordinator on management and administrative issues, responsible for overseeing the section’s budget/finance, acquisition/procurement, logistics, human resources, facilities, internal controls, construction, EUM, and information technology functions. 2. Responsible for the overall resource management of INL Costa Rica programs, including budget execution, accounting, and financial reporting for multiple fiscal years of active foreign assistance funding and Program Development and Support (PD&S) funds. Ensures application of internal financial management controls. 3. Leads and advises INL Costa Rica team on procurement strategies and issues, including document preparation for procurement of technical services, training, and commodities; assisting in developing Statements of Work (SOWs), independent government cost estimates, source origin waivers, bid solicitations, and related documents; coordinates projects with Contracting Officers; and provides management support through all phases of project execution including award, implementation, delivery/acceptance of items, donations to partner nation, monitoring, and project closeout. 4. Manages large-scale contract mechanisms; serves as Contracting Officer’s Representative (COR) for procurement initiatives, including construction projects; and ensures COR, Grants Officer Representative (GOR), and/or Agreement Officer Representative (AOR) responsibilities are fulfilled. Ensures program staff have necessary resources, training, and guidance to comply with procurement and related activities. 5. Supervises approximately eight LES and coordinates the work of approximately three TPCs that assist the INL Costa Rica management team. Responsible for annual performance reviews, tasking, training, mentoring, and other supervisory responsibilities for direct reports to promote professional development, professionalism, and efficiency. 6. Supports INL Costa Rica human resource requirements as directed by the INL Deputy Director. As assigned, chairs or serves on Technical Evaluation Panels (TEPs), providing all necessary reports and findings. 7. Oversees the INL Costa Rica Travel and Training program, including processing of travel authorization requests, logistics for INL-supported travelers both domestically and internationally, cooperation with Post’s Leahy Vetting coordinator, and coordination with other INL offices for shared training programs. 8. Oversees INL construction projects, coordinates the work of the TPC contractor INL construction team. Together with the INL Costa Rica construction team, provides feedback on the timelines for the design, architectural, and engineering studies; reviews SOWs; oversees project execution; and follows up on the status of individual projects and problem resolution; and coordinates with contractors, Costa Rican government architects/engineers, and INL program managers. 9. Oversees implementation of a robust End Use Monitoring (EUM) program in compliance with INL EUM standard operating policy/procedure and supervises LE Staff EUM coordinator. Oversees development and implementation of EUM plan for INL donations, including defense articles and canines, that includes inspection schedule, documentation in the Integrated Logistics Management System (ILMS), completion of site visit reports and Annual EUM Report. Directs the administration of records management, documentation of defense article disposals, and retirement of items past their useful life. 10. Ensures INL-provided assistance is utilized effectively and no fraud, waste, or mismanagement occurs in the program through continuous oversight, accountability, and EUM. Ensures INL Costa Rica exercises effective management and internal controls over U.S. government resources and remains in compliance with INL and State Department management policies and regulations. 11. Ensures that INL Costa Rica leadership, the Embassy Front Office, and INL Washington receive timely advice, information, and reporting on management issues that affect INL to ensure that policy decisions are fully informed. 12. Assists with developing and implementing bilateral letters of agreement, standard operating policies and procedures, budget plans, and other management documents, as assigned. 13. Establishes and maintains close working relationships with key Embassy Management counterparts (including General Services, Financial Management, Diplomatic Security, Human Resources, Diplomatic Technology, Management, and the Health Unit) to advance INL equities and represents INL at Embassy Management-related meetings. 14. Liaises actively with INL Washington to ensure regular coordination of objectives, key issues, and obstacles related to INL Costa Rica management processes and functions. 15. Prepares, coordinates, and ensures the timely issuance of both one-time and periodic reports on the various management and budget issues and identifies potential challenges and suggests possible solutions. 16. When required, perform the role of Duty Officer. 17. Perform other duties as requested and assigned that are directly related to this Statement of Work. TRAINING & DISTANCE LEARNING COURSES 1. Completes the Contracting Officer Representative (PA296) distance-learning (DL) course through the National Foreign Affairs Training Center (NFATC) within 120 days of arriving at Post. 2. Completes the Introduction to Working in an Embassy (PN113) distance-learning (DL) course through the National Foreign Affairs Training Center (NFATC) within the first six (6) months of arriving at Post. 3. Completes the INL Management Overseas training (if available), and relevant acquisition and administrative courses as necessary. 4. Completes Financial Management Training offered by NFATC– modules will be selected by INL/WHP. 5. Completes relevant Human Resources Training determined by supervisor and offered by NFATC. 6. Completes the mandatory Foreign Affairs Counter-Threat (FACT) Course (CT650) prior to deployment to Post. 7. Works with the INL Program Office/Post to determine a timeline for completing the INL Staff Orientation and Readiness Training (SOAR). 8. Consultations with the INL Program Office may be required. PLACE OF PERFORMANCE & TRAVEL REQUIREMENTS The place of performance for this position is the U.S. Embassy Costa Rica. While the Management Coordinator will be based in Costa Rica, frequent travel within Costa Rica for meetings, conferences, activity reviews, field inspections, and program evaluations will be required. In addition, occasional travel to other countries in the region and the United States may be required. RELATIONSHIPS The Management Coordinator will be under the leadership and direction of the U.S. Embassy Costa Rica INL Section’s (INL Costa Rica) Deputy Director and works closely with INL Costa Rica’s program managers, specialists, and assistants responsible for developing and implementing INL programs. The Management Coordinator reports to and receives broad policy guidance and general direction from the INL Director and Deputy Director. The Management Coordinator proceeds independently in planning and implementing many aspects of organizational, project, and logistical operations, coordinating with the INL Costa Rica team and INL/WHP. The Management Coordinator’s actions, decisions, and recommendations are reviewed based on results achieved and conformity with appropriate laws and regulations. The Contract Administrator shall be the INL Contracting Officer in Washington. In no instance shall the INL Deputy Director or any other individual be authorized to alter or modify the terms and conditions of the contract or waive the Government's requirements, price, delivery, or other terms and conditions. The Contracting Officer must authorize such changes in writing. The INL Deputy Director will provide yearly performance reviews to the INL/SAO/IM Contracting Officer in Washington, D.C. to contribute to the incumbent’s official yearly review. COMPLEXITY This position must exercise considerable independence and judgment in responding to rapidly changing administration and management support requirements. The successful candidate must possess expertise in U.S. Government procurement procedures and logistics, which must be coupled with an efficient, effective communication style to coordinate among INL leadership, procurement staff, and programmatic staff. Addressing the management requirements of INL programs in Costa Rica will require dynamic leadership, expertise, and complex innovation; strong interpersonal skills to resolve disagreements and identify solutions in a constructive manner; and the ability to single-handedly or in concert with a variety of other stakeholders resolve critical problems and achieve difficult goals that may affect other programs. They are broad in scope and complicated by many complex features, technical, administrative, or political in nature. SCOPE & EFFECTIVENESS The PSC performs broad and extensive assignments related to a complex administrative, management, and financial requirements for programming spanning the full range of counternarcotics, border security, and criminal deterrence programs in Costa Rica, which is of significant interest to the public and to the U.S. Congress. PERIOD OF PERFORMANCE The period of performance for this contract is twelve (12) months from the date of award with four (4) optional one-year extensions. MINIMUM QUALIFICATIONS 1. U.S. citizenship with the ability to obtain and maintain Department of State Secret level security clearance, medical clearance, and ethics clearance (if applicable). (Security clearance upgrade to Top Secret level may be required.) 2. Bachelor’s Degree from an accredited institution in Management, International Affairs/Development, Project Management, Business, Public Administration, Economics, Accounting, or a related field. 3. A minimum of five (5) years of supervisory experience in a multi-cultural environment, demonstrating the full range of management skills such as mentoring and counseling subordinates, including at least two (2) years working outside of the United States. 4. A minimum of seven (7) years of experience related to management and administrative issues, including budget/finance, acquisition/procurement, logistics, facilities, internal controls, construction, EUM, and/or information technology functions. 5. Demonstrated ability to read and speak English and Spanish at the professionally proficient level. EVALUATION CRITERIA (Used to determine the competitive ranking of qualified offerors in comparison to other offerors.) Offerors should cite specific, illustrative examples for each factor. Responses must be limited to 500 words per factor. Any additional words above the limit will neither be read nor scored. FACTOR 1: Work Experience (25 points) Demonstrated international work experience managing diverse teams responsible for a variety of complex management and administrative functions, including resource management, procurement, logistics, construction, and/or EUM. FACTOR 2: Program Experience (25 points) Experience preparing budgets, acquisition plans, statements of work, procurement orders, purchase requests, and reports on sensitive management and administrative issues. Proven ability to provide authoritative management advice on complex issues by researching problems, evaluating precedents, recommending innovative strategies, and implementing effective solutions. Experience with or knowledge of international or foreign assistance policies and regulations, preferably within the Department of State or other U.S. government agency. FACTOR 3: Leadership & Communication Skills (20 points) Excellent oral and written communication skills. Ability to interact effectively with stakeholders at all levels to analyze, explain, and defend determinations regarding applicable laws, policies, and regulations. Demonstrated strong interpersonal skills to work effectively in an international setting and resolve disagreements constructively. BASIS OF RATING: Offerors who clearly meet the Education/Experience Requirements will be further evaluated based on scoring of the Evaluation Factor responses. Offerors are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Failure to specifically address the Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Offeror Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 – 25 Factor #2 – 25 Factor #3 – 20 Total Possible – 70 Points Interview Performance – 30 points Satisfactory Professional Reference Checks – Pass/Fail (no points assigned) Past performance evaluation of applicant’s ability to perform under the contract. In conducting the evaluation, the U.S. government reserves the right to utilize all evaluation information available at the time of evaluation, whether provided by the applicant or obtained from other sources. Total Possible Points: 100 The most qualified candidates may be interviewed, required to provide a writing sample, and demonstrate an ability to operate commonly used office applications. INL will not pay for any expenses associated with the interviews. In addition, applications (written materials and interviews) will be evaluated based on content as well as on the applicant's writing, presentation, and communication skills. In the event that an applicant has fully demonstrated his/her qualifications and there are no other competitive applicants, INL reserves the right to forego the interview process. Professional references will be evaluated for applicants being considered for selection. COMPENSATION (BASE PAY) This position has been designated at the FS-02 equivalent level ($102,409 - $150,391 per annum). Final compensation will be negotiated within the listed market value based upon qualifications, previous relevant experience and work history, salary and educational background. Salaries, including any recruitment supplemental pay that exceeds the listed pay range, will not be entertained or negotiated. For award, INL will negotiate for this contract based on the market value as outlined above and overall experience relevant to the solicitation requirements. BENEFITS & ALLOWANCES AS A MATTER OF POLICY, INL NORMALLY AUTHORIZES THE FOLLOWING BENEFITS AND ALLOWANCES BENEFITS - IF APPLICABLE • Employee's FICA/Medicare Contribution • Contribution toward Health and Life Insurance • Pay Comparability Adjustment • Annual Increase • Eligibility for Worker's Compensation • Annual, Sick and Home Leave • 401K Plan • MEDVAC (provided by DOS Med) ALLOWANCES IN ACCORDANCE WITH DEPARTMENT OF STATE STANDARDIZED REGULATIONS (DSSR) - IF APPLICABLE • Temporary Quarters Subsistence Allowance (TQSA) or Per Diem upon arrival at Post • Housing Allowance • Post Allowance • Supplemental Post Allowance • Maintenance Allowance (SMA) • Education Allowance • Educational Travel (full-time United States based secondary) • Post Hardship Differential • Danger Pay • Shipment of HHE, UAB, POV and Consumables