THIS NOTICE IS NOT A REQUEST FOR PROPOSAL (RFP). The purpose of this Request for Information (RFI) is to collect Market Research Information and industry expertise for the purpose of gathering market research which may or may not be used to develop a Performance Work Statement (PWS), or Statement of Objectives (SOO). The Government considers information on market capabilities, common industry standards, latest technological advances, commercial terms and conditions, timelines for adaption and integration, pricing, and possible suppliers and sources to be helpful. All feedback and information received may be used to determine the appropriate acquisition strategy for a possible future acquisition. This notice is issued solely for market research and planning purposes and does not constitute a request for proposal, request for quote, or invitation to bid, nor does its issuance in any way restrict the Government as to its ultimate acquisition approach. No award will be made from this RFI and the Government will not pay for any effort expended in responding to this notice. Responses: Contractors are encouraged to submit information for the questions that follow. This RFI is prepared for planning purposes only and is not restricted to small business. Sources are discouraged from submitting any information deemed competition-sensitive or proprietary. However, if sources elect to submit competition-sensitive or proprietary information, sources bear sole responsibility for marking said information as such to ensure appropriate safeguarding by the Government. The Government shall not be held liable for any damages incurred if proprietary information is not properly identified. All submissions become Government property and will not be returned. RFI responses on company letterhead are requested for submission electronically and in accordance with the instructions listed in each attachment. All questions and responses shall be submitted, via e-mail, to
[email protected] . After review of the responses to this RFI, if the Government plans to proceed with an acquisition, a solicitation will be published on Federal Business Opportunities (www.fedbizops.gov). It is the potential offeror's responsibility to monitor this site for a future synopsis/solicitation, as they will not be notified. Request for Information/Questions: The MI CRTC is considering making available commercial internet service to various locations on base (such as shared dormitory areas, laundry mat, and base club). All internal wiring is in place and none should be furnished by the contractor. The MI CRTC requires a managed solution with technical support for users and no liabilities on the base for user actions. Request information on feasibility, estimated cost of service, service delivery options, and support requirements from the base. What levels of service can you provide? What price levels are associated with those services? Is there a flat monthly rate, or is there bandwidth usage based rates? Can you provide service with no upfront service or connection fees? How do you propose to establish connectivity? How long would it take to establish this service? What is the frequency of maintenance issues and how are they handled? Can costs be reduced if government were to support infrastructure? Can you continually upgrade equipment to keep up with leading technology? Is there a cost associated with this? Can this be accomplished without a franchise agreement? Additionally: Are there any other aspects that we need to consider before contracting for this service? Are there any comments concerning the NAICS and SBA size standards chosen for this RFI?