THIS IS A SOURCES SOUGHT FOR MARKET RESEARCH PURPOSES ONLY. THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. The Mission and Installation Contracting Command (MICC) Fort Benning, Georgia is issuing a sources sought to determine the availability of potential businesses. This is not a request for proposals or quotes. The information gathered will be used to make an informed business decision on how to procure this requirement. The Government is seeking businesses capable of providing pager service and support for the Fort Benning Reservation (FBR) to include the following outlying training and recreational areas Camp Darby, Camp Merrill, Camp Rudder, Port Support Activity Jacksonville, Uchee Creek Recreational Area and Destin Recreational Area. FBR includes the following counties: Lumpkin, Marion, Chattahoochee and Muscogee Counties in Georgia; Russell County in Alabama; Duyal, Okaloosa and Walton County in Florida PURPOSE: The purpose of this Sources Sought is to seek capability statements from interested business firms. The Government will not award a contract based on this Sources Sought Notice, information received, nor reimburse participants for information they provide. THIS IS NOT A REQUEST FOR TECHNICAL OR COST PROPOSALS. The North American Industry Classification System (NAICS) code is 517210, quote mark Telecommunications Carrier (except Satellite) quote mark with a size standard of 1,500 employees. The Government is not obligated to, and will not, pay for any information received from potential sources as a result of this synopsis. Your responses to this sources sought will be treated as information only. The results of the market research will be used to determine the best overall acquisition strategy. This is a request for business firms interested in serving as prime contractors to submit a brief capability statement demonstrating how they could meet the requirements below: DESCRIPTION OF REQUIREMENT: The Contractor, who shall be licensed and tariffed by the Federal Communication Commission (FCC), shall provide paging service on an FCC approved licensed and tariffed frequency in accordance with FCC regulations, for Fort Benning, Georgia to satisfy the requirements of Department of Defense (DOD) Appropriated and Non-Appropriated Funded Agencies located within Fort Benning Reservation (FBR) to include the following outlying training and recreational areas Camp Darby, Camp Merrill, Camp Rudder, Port Support Activity Jacksonville, Uchee Creek Recreational Area and Destin Recreational Area. The FBR includes Lumpkin, Marion, Chattahoochee and Muscogee Counties in Georgia; Russell County in Alabama; Duyal, Okaloosa and Walton County in Florida. All cities and towns included within the boundaries of the foregoing counties and all highways connecting Fort Benning with its' outlying training and recreational areas. Services will be in accordance with the outlined specifications. 1. Vendors must reference all items in order for the capability statement to be considered. 2. RESPONSES ARE DUE BY 24 June 2015, 13:00 P.M. Eastern Standard Time (EST). SPECIFICATIONS: Local Service Area. Shall as a minimum include the entire state of Georgia with no quote mark dead quote mark areas in or when traveling between the following cities, towns, counties, localities in Georgia, Alabama and Florida. Savannah, Hinesville, St. Simons Island, Jekyll Island, St. Mary's, Jacksonville, Atlanta, Dahlonega, Eufaula, Dothan, Ozark, Enterprise, Destin, Fort Walton Beach, Niceville, Mary Esther and all counties, cities and towns included in FBR Nationwide Service. Ability to receive digital paging signal on a digital display pager with a toll free quote mark 800 quote mark pager telephone number within the local service area, as defined in Para C.2.1, and outside local service area in large metropolitan and rural areas within the boundaries of the continental United States. Digital Paging Signal. Access to a frequency provided by either a non-wire or satellite company, which transmits a digital signal on a licensed frequency tariffed by the FCC and shall be the signal received in the Local Service Area, and the Nationwide Service Area Alphanumeric Service. Ability to receive digital paging signal on a pager capable of displaying alpha and numeric characters within the local service area, and outside local service area in large metropolitan areas within the boundaries of the continental United States. The ability to send alphanumeric messages shall available via the Internet by accessing a web page that prompts the user to enter the pager number, type in the text message and send the message. The ability to send alphanumeric messages shall also be available through computer software and a modem or portable text messaging equipment by dialing a local or toll free telephone number to access the paging system, to enter the pager number and send the message. FEATURES Voice Mail Feature. Ability to receive both page and voice messages using the same pager and pager number. Caller should receive a voice prompt to, at the tone enter the number to be called or leave their message. When caller opts to leave a message, pager should receive a page to call his or her own pager number. By dialing the pager number and entering an access code, user would be able to retrieve the voice message left by the caller. Voice mail messages shall be retained for a minimum of 1 day, message length shall be a minimum of 20 seconds, greeting shall be a minimum of 20 seconds and notification of voice mail page shall be sent a minimum of 2 times. Voice Mail Retrieval. The ability for Nationwide quote mark 800 quote mark pager users to retrieve voice mail messages from any pay telephone. Voice Prompt Feature. A verbal message that prompts the caller to enter their phone number. Custom Greeting Feature. Ability for the pager user to set up a personal greeting in their own voice for callers to hear when the pager number is called. Operator Dispatching. Ability for the caller to dictate an alpha message to an operator. The operator then types the message and sends the message through the paging system. The message is sent via the paging system and displayed on the alphanumeric pager. Group Call Feature. Ability to call all of the pager users in a group by dialing one number. Group size should be unlimited. Page Recall. The ability for the user of the pager resend any pages that may have been missed while the pager was out of range, or turned off. SERVICE REQUESTS Normal service requests are requests for services placed during normal operating hours. Contractor shall initiate service action within four (4) hours of oral notification by the Contracting Officer or his authorized representative. Emergency service requests are requests for services, which shall be satisfied within one (1) hour if pagers are reported stolen and require deactivation. The Contracting Officer, or his authorized representative, shall transmit authorization for emergency service by oral notification to the Contractor, and the Contractor shall initiate service action within the one (1) hour response time. Contractor shall provide Contracting Officer with name(s) and phone number(s) of Contractor personnel authorized to receive Emergency Service requests, prior to contract performance All pagers delivered under this contract shall have both tone and silent vibrating alert. All pager belt clips shall have the capability to be removed and replaced without special tools or skills. Pager memory shall hold a minimum of 10 messages or 1000 characters. Pager shall lock at least 3 individual messages in memory so they will not be overwritten by new messages. Pager shall operate successfully inside of buildings and vehicles. Pager shall operate successfully inside of Martin Army Community Hospital from the 6th floor to the basement. Pager shall have Electronic Voice Mail Capability. Pager shall have Group Call capability. Pager shall display time of day and message time stamping. Pager shall have the capability to display an out of range indicator. Alphanumeric Pagers shall meet all requirements, and shall have the ability to display a minimum of a 240 character alphanumeric message. Nationwide Pagers: All pagers shall have a toll free quote mark 800 quote mark pager telephone number. Any response to this notice must show clear and convincing evidence, that competition would be advantageous to the Government. All responses must provide the following: 1. Name of firm with address, phone, email and point of contact, CAGE Code and DUNS 2. The Government is seeking responses to this sources sought synopsis from all interested businesses capable of providing the requirement. Small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Historically Underutilized Business Zone, Service Disabled Veteran-Owned, Women-Owned Small Business, etc.), are highly encouraged to identify capabilities in meeting the requirements at fair market prices. Provide suggestions on how the requirement could be structured to facilitate competition by and among small business concerns. Describe any conditions, if any, which may limit small businesses from participation. SUBMISSION REQUIREMENTS: Responses to this announcement must be received no later than 13:00 P.M. Eastern Standard Time, Monday 24 June 2015. Interested firms may submit capability statements via email only to
[email protected] no telephone requests will be honored. Any questions regarding this notice should be directed to MSG LaNiece Bowman via email at
[email protected]