65--EYEGLASSES AND OPTICIAN SERVICE BASE AND FOUR YEAR CONTRACT CORRECTION ON REPONSE DATE

This is a PRESCOLICITATION NOTICE only. No proposals are being requested or accepted with this notice. THIS IS NOT A SOLICITATION FOR PROPOSALS OR PRICING AND NO CONTRACT SHALL BE AWARDED FROM THIS NOTICE. This notice shall not be construed as a solicitation or as an obligation on the part of the Department of Veterans Affairs (VA). This acquisition is a 100% set-aside for Service-Disabled Veteran-Owned Small Business IDIQ contract for a base with four year options VETERAN-OWNED BUSINESSES - Please make sure to register and get validated at http://www.vetbiz.gov if not as of yet. The solicitation will be posted on the Federal Business Opportunities (FBO) website on. Applicable NAICS code is 446130. Ophthalmic Goods Stores; size standards 19.0 Million Proposal must be sent and received (electronic form ONLY) Via VENDOR PORTAL SYSTEM. ALL contractors must be registered with the VA Vendor Portal System in advance of the Proposal due date. A web address has been provided below for the VA Vendor Portal System. There is a Help Desk Phone Number provide on the main website page for this system, alone with an on-line help guide link on the main website page. Please take screen prints &document of any issues you may have with Proposal submission in the VA Vendor Portal. https://www.vendorportal.ecms.va.gov/ If you have question concerning this announcement, or the attachments below, contact Audrey Wooten at via email [email protected] Please review the following information below which will appear substantially the same in the solicitation as they appear in the pre-solicitation notice. BUSINESS ASSOCIATE AGREEMENT Quality Assurance Surveillance Plan Technical Evaluation/Past Performance Equal Employment Opportunity (EEO) Clearance from OFCCP mandated any award over $10 Million in accordance with Subpart FAR 22.802 Trade Agreement Act (TAA) compliance Some Brief information of the Scope of Work: The Department of Veterans Affairs (VA) has an ongoing program to furnish eyeglasses to those veterans that require them and for those that are eligible for assistance. VISN 1 Facilities that choose to have contracted Optician Services require the contracted vendor to supply a certified and/or registered Optician to each VA Medical Center electing to provide space for an Optical Shop, for the purpose of measuring and fitting of all Veteran patient prescriptions provided by the Doctors in the respective VAMC Optometry or Ophthalmology departments. Pricing Schedule: Under this contract, the Contractor is required to provide a complete pair of glasses and outline the prices with and without Optician Services. However, the VA reserves the right to purchase any item in the Schedule as well. Solicitation: This solicitation adheres to the format defined in FAR 12.303 for the acquisition of commercial products. Solicitation of Beneficiaries: The Contractor agrees not to directly or indirectly, through agents, solicit eligible veteran beneficiaries. VA personnel shall not direct, guide or prompt a veteran beneficiary to a specific contractor except when an Optometrist or Ophthalmologist determines that it is a medical necessity. All eligible veteran beneficiaries shall be given the name of the awarded provider with the following header statement in bold face type: ANY ATTEMPT TO INFLUENCE YOUR DECISION OR TO DIRECT YOU TO ANY PARTICULAR CONTRACTOR SHOULD BE REPORTED TO THE MEDICAL CENTER DIRECTOR OF THIS FACILITY. Standards of Performance: The Contractor shall fabricate all eyeglasses in strict conformance to the eyeglass prescription that has been provided by the VA Clinic Team, Chief, Prosthetics, and/or authorized designee. The Contractor shall not add or substitute components or alter the beneficiaries' prescription in any way without prior approval and written authority from the VA Clinic Team, Chief of Prosthetics, Network COR (Contracting Officer Technical Representative) and/or authorized designee. All items provided by the Contractor shall be new. Substitutions: If contract frames are not available and substitutions are requested, the contractor shall notify the Network COR and the Prosthetic Services at the respective medical center notifying them of the requested substitute. All substituted frames shall be of equal or greater quality at no additional cost. Substitutions shall not be made without prior notification to the Network COR and facility. Lenses: a. All lenses shall be fabricated and provided in accordance with the standards set forth in the current edition of American National Standards Institute for Ophthalmic Lenses - Recommendation ANSI Z80.1, 2005 Edition. All ophthalmic lenses shall be in accordance with Food and Drug Administration (FDA) Regulation (2) CFR, Parts 3 and 4 for impact resistance, unless otherwise specified in the order. Glass ophthalmic lenses shall be chemically strengthened for impact resistance. All glass and plastic ophthalmic lenses shall be corrected curved lenses. Ophthalmic lenses with cylinder power of less than 1.5D or greater than 1.5D shall be fabricated in minus cylinder form, unless positive cylinder form is specified in the order. b. Single Vision Lenses. Lenses shall be available in glass, plastic or polycarbonate and need certain hi-index, i.e. 1.65. Construction of single vision lenses shall include spheres, plano-cylinders and sphero-cylinders in all powers. Clear, framed lenses and oversized blanks shall be available. For single vision patients, suitable pieces of broken lenses can be used for fabricating blank/plano lens. c. Bifocal Lenses. Lenses shall be available in glass, plastic or polycarbonate and hi-index. Construction of bifocal lenses shall include spheres, plano-cylinders, and sphero-cylinders in all powers. Add +0.50 to +4.00D. Clear, framed lenses and oversized blanks shall be available. Lenses shall be available in glass with flattop, executive and round segments, and polycarbonate with flattop segments. For single vision patients, suitable pieces of broken lenses can be used for fabricating blank/plano lens d. Trifocal Lenses. Lenses shall be available in glass, plastic or polycarbonate. Construction of trifocal lenses shall include spheres, plano-cylinders and sphero-cylinders in all powers. Add +1.50 to +4.00D, 50% intermediate power. Clear, framed lenses and oversized blanks shall be available. Lenses shall be available in glass with flattop, executive and round segments and polycarbonate with flattop segments. For single vision patients, suitable pieces of broken lenses can be used for fabricating blank/plano lens. e. The Contractor shall provide any special lens design. Special lenses shall be available in opaque, frosted or black, balanced lens, prismatic lens, cataract lens, aspheric lens, and slab-off prism. These requirements will be specified by the Government on the prescription/order. Charges shall be in accordance with the Contractor's current regular published list price (to be provided immediately after award). Updates shall be furnished upon publication. Frames: a. All frames shall be fabricated in accordance with the current edition of the American National Standards Institute Requirements for Dress Ophthalmic Frames ANSI Z80.5, 2004 Edition. All items provided by the contractor shall be new. The Contractor shall provide completely assembled eyeglass frames placed in standard alignment and include mounting of lenses. b. Eyeglass Case: One eyeglass case shall be provided at no additional cost to the Government with each pair of eyeglasses furnished. Eyeglass cases shall be the sliding style or snap style - at the discretion of the beneficiary. c. Upon contract award, the Contractor shall provide free sample frame sets to each medical center and eye clinic in each available size combination and color of each men's, women's and unisex frame to allow for different eye sizes, bridge sizes, temples and colors. New frame samples shall be provided with each contract renewal at no charge. There will be no charge for those frames not returned to the contractor during or at the end of the contract. d. Metal frame samples shall include both adjustable nose pads and fixed bridges. New frame samples shall be submitted prior to each contract renewal. These frames must be approved by the VA prior to contract performance. Any proposed substitutes for, or changes to; the approved frames must be approved in writing by the Contracting Officer's Technical Representative (COR). Upon contract award and upon COR written approval of the submitted frames, the contractor shall provide, to the VA Healthcare System, two (2) sample kits and two (2) display cases for frames at no charge. e. The contractor shall maintain an adequate inventory of all items covered by this solicitation and shall provide a similar or equal item if stock is not immediately available or in case of emergency. The contractor will work with their suppliers to ensure stock is maintained at all times and no undue delays are incurred. Any substitute items shall be approved by the COR. The Contractor shall be staffed and stocked to render prompt service and shall be equipped and trained to render satisfactory and courteous service at all times to the veteran beneficiaries. Prescribing Errors: The Contractor shall make corrections in prescribing errors at no cost to the Government. Mounting Lenses: Contractor shall mount lenses for patient owned frames when requested. Government will deliver patient owned frames to the Contractor. Contractor is responsible to meet the five-day delivery schedule after receipt of the eyeglass frame and delivery order. Error/Defect Limitation: No more than a two percent error/defect tolerance of prescribed of prescribed frame measurements and lens refraction will be acceptable. Exceeding the two (2) percent requirement for orders placed by any one given facility will be grounds for possible termination. This requirement will be strictly monitored. Direct Mail: Direct mail from the Contractor to the veteran shall be available upon request of the ordering facility at no additional charge. Contractor shall mail (at the least via priority mail) eyeglasses in sufficient time to meet the five-business day delivery. Contractor shall submit written notification to the ordering facility, noting to whom the eyeglass was addressed, delivery order number and date of mailing. For all VISN 1 Facilities, the VA reserves the right to have the eyeglasses delivered to the VA Eye Clinic at no additional charge to confirm the proper fitting of the eyeglasses with the patient; for those VISN 1 facilities with contracted Optician services, the contract Optician would confirm the fitting with the patient at no additional charge. Orders: Contractor must have the capability to receive orders via facsimile and/or electronic encrypted transmission. Batching: The Government will submit all orders to the Contractor as soon as possible after they are made available to VA purchasing staff. It is acknowledged that batching may occur by either the Government or the Contractor, but both parties shall make a good faith effort to avoid batching whenever possible. Salvage: In the event that a veteran beneficiary dies prior to delivery and acceptance of eyeglasses, VA shall pay the Contractor for the work performed up to the point that they are notified to stop work. The price to be paid shall be mutually agreed upon and shall not exceed the contract price of the eyeglasses less the salvage value of the unused components. Performance, Delivery, Inspection and Acceptance: a. Under normal circumstances, the Contractor is required to deliver items under this contract no later than five Federal working days after receipt of a purchase/delivery order. The Contractor shall notify the VA Prosthetic Representative and/or the Network COR in the event he/she is unable to deliver the required items in accordance with the Government's required delivery date. Failure by the Contractor to provide a written notification within 48 hours as specified above constitutes receipt of an order. b. In the event the Government desires expedited delivery, the ordering activity shall telephonically contact the Contractor and inquire into the feasibility of obtaining this condition. The Contractor shall respond within 24 hours to such a request and an expedited delivery date shall be mutually agreed upon. Failure by the Contractor to deliver the ordered eyeglasses on an expedited basis, or otherwise fulfill the agreed upon requirements shall constitute an event of default, and the Contracting Officer shall undertake any action authorized pursuant to this solicitation, or otherwise in accordance with applicable statues and regulations. c. During the 90-day period after acceptance, all necessary adjustments (i.e., material defects, distortion, etc.) shall be made by the Contractor. The Contractor warrants/guarantees the eyeglasses against defective and/or workmanship for a minimum of one year from the date of acceptance. Manufacturer's warranties of eyeglass components that extend beyond the minimum one-year period shall be expressed and also enforced. The Contractor agrees to furnish without additional cost to the Government, all labor and materials necessary to correct defects that were detected during the guarantee period. Should the prescription be incorrectly filled, the Contractor agrees to make corrections at no additional cost to the Government. These conditions do not apply to adjustments incidental to the wearing of eyeglasses, adjustments required by physical change of the wearer, or where there is evidence of deliberate misuse of alteration by anyone other than the Contractor. If eyeglasses are returned to the Contractor for correction for a problem due to their error, the corrected glasses shall be returned to the VA facility within three days of receipt of the defective glasses. d. The Contractor shall immediately notify the Contracting Officer, the COR and all affected VA facilities and contracting activities in the event of a product recall, removal, required adjustment, or required modification that is suggested or mandated by the Contractor, distributor, manufacturer, or any other regulatory or official agency. The information that shall be included in this notification includes: 1. A complete item description, identification; 2. Administrative identification data including contract number, order numbers and order date; 3. Reasons for recall, removal, adjustment or modification; and 4. Instructions for appropriate corrective action. e. A waiver/exception to the product service delivery requirements stated above may be granted on a case by case basis by the VA Prosthetic Representative and/or the Network COR in the event that it is determined these requirements would place an undue burden on the veteran or that circumstances warrant it. Delivery Locations: VA Medical Center VA Boston HCS - Jamaica Plain Campus 200 Springs Road 150 South Huntington Avenue Bedford, MA 10730 Boston, MA 02130 VA Boston HCS - Causeway Street Clinic VA Boston HCS - Brockton Campus 251 Causeway Street 940 Belmont Street Boston, MA 01730 Brockton, MA 02301 VA Boston HCS - Lowell Outpatient Clinic VA Central Western MA HCS - Worcester Outpatient Clinic 130 Marshall Road 605 Lincoln Street Lowell, MA 01852 Worcester, MA 01605 VA Connecticut HCS - Newington Campus VA Central Western MA HCS - Northampton Campus 555 Willard Avenue 421 North Main Street Newington, CT 06111 Leeds, MA 01053 VA Medical Center Providence Annex VA Maine HCS - Togus Campus Eagle Square, 589/623 Atwells Avenue One VA Center Providence, RI 02909-2472 Togus, ME 04330 VA Boston HCS - West Roxbury Campus VA Connecticut HCS - West Haven Campus 1400 VFW Parkway 950 Campbell Avenue West Roxbury, MA 02132 West Haven, CT 06516 VA Medical Center VA Medical Center 215 North Main Street 718 Smyth Road White River Junction, VT 05009 Manchester, NH 03104 VA Maine HCS - Lewiston Outpatient Clinic VA Maine HCS - Bangor Outpatient Clinic 15 Challenger Drive 35 State Hospital Drive Lewiston, ME 04240 Bangor, ME 04401 VA White River Jct. - Colchester Outpatient Clinic Current address as of 2-12-13: 162 Hegeman Avenue, Suite 100 Colchester, VT 05446 New address - later in 2013: VA White River Jct. - Burlington Outpatient Clinic 128 Lakeside Avenue Burlington, VT 05401 Exact delivery points will be indicated on each individual delivery order. Optician Services: a. The contractor will be provided a space within any VISN 1 Medical Center or Outpatient Clinic electing to provide space for an Optical Shop who have an established Eye Clinic to measure and fit eligible Veterans entitled to government provided eyewear. There will be no measuring and fitting of VA patients done in the eye clinic. There is no minimum guarantee of provision of any space for Optical Shop(s) and this is solely at the discretion of each of the VISN 1 facilities space availability and needs for Dispensing Opticians. When a certified and/or registered Optician is selected by the contract vendor, the VISN 1 facility - with the Contracting Officer and COR - will have discretion on the selected certified and /or registered Optician regarding the person having suitable experience and qualifications to meet the workload at the location. The VAMC must concur with selection of the contract Optician, and the certified and/or registered Optician must successfully complete the vendor and VA background requirements, new employee orientation to VA procedures, and mandatory training requirements. If any of these areas are deficient, the contract certified and /or registered Optician will be unable to work at the VA location. b. The contractor shall supply a certified and /or registered Optician with appropriate ophthalmic dispensary training to each VA Medical Center in the VISN 1 electing to provide space for an Optical Shop, for the purpose of measuring and fitting of all Veteran patient prescriptions provided by the VAMC Optometry or Ophthalmology clinics. The certified Optician must also be able to verify eye glass prescription specifications provided by the VAMC providers as indicated here. Provision of space for an Optical Shop is not contingent upon any VCS Retail Sales agreements and is at the sole discretion of the VISN 1 facility and their space availability and needs. c. Contract pricing for Eyeglasses WITH and WITHOUT OPTICIAN Services is outlined in the Pricing Section of this contract solicitation. VISN 1 Facilities are not required to have contract Optician services. VISN 1 Facilities who choose to have Optician services provided through the contract vendor have the option to pay for the eyeglasses and Optician services in one combined purchase card payment or pay for the eyeglasses and Optician services separately. If done separately, the payment of Optician services can be processed by separate daily, weekly or monthly billing. This will be determined following the award of the contract by the Contracting Officer, in communication with the contract vendor and COR. d. Service hours for the contractor to provide fitting, repair and measuring of patients is Monday thru Friday from 8:00am until 4:30pm with the exception of authorized Federal Holidays. These holidays are: New Year's Day (Jan 1)/Observed, Martin Luther King Birthday, George Washington's Birthday (President's Day), Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day Observed, Thanksgiving Day, and Christmas Day/Observed. All vacations by the contract Optician must be covered by the contract vendor with an equally qualified and trained Optician for the entire vacation period. For instances of sick leave by the contract Optician, the contract vendor will make a documented attempt to provide coverage. If the sick leave is greater than 3 continuous days, the contract vendor must provide an equally qualified and trained Optician for the remaining sick leave period. e. This contract is not linked in any way to any current or proposed Veterans Canteen Service (VCS) retail sales agreements and does not obligate the VA facility to enter into the contract Optician service. The contractor may NOT elect to sign a separate Retail Sales Contract with the VCS for those stations where an Optical Shop is provided by the VA Facility. No product upgrades or commissions will be offered to veterans for a price or for additional profit or sale of products separate from agreed upon provisions in this contract by VHA and the optical vendor. f. All contract certified and /or registered Opticians will have access to patient healthcare information (PHI) and to the VA information System (VistA) and shall be required to submit information for a Background Investigation and security clearance. The contract certified and /or registered Optician will be required to attend VA new employee orientation and complete all mandatory VA training in VHA safety and security principles, and any other applicable directives, on an annual basis. The requirements are outlined below. g. Patient education on the proper care and maintenance of the eyeglasses and what the patient should do in the event of a problem will be documented by the certified and/or registered Optician. Any handout for patients would be developed with the vendor and VA, with the VA COR and VA Eye Care staff having final approval. CONTRACTOR PERSONNEL SECURITY REQUIREMENTS: All Contractor employees and subcontractors working with sensitive VA information are subject to the same investigative requirements as those of regular VA appointees or employees who have access to the same type of data or information. These personnel shall be the subject of a background investigation and must receive a favorable adjudication from the VA Office of Security and Law Enforcement prior to contract performance. This requirement is applicable to all Subcontractor personnel requiring the same access. If the investigation is not completed prior to the start date of the contract, the prime Contractor will be responsible for the actions of those individuals they provide to perform work for VA. Position Sensitivity - The position sensitivity shall be as designated by the VA Sponsor or Contracting Officer Technical Representative (COR) assigned to the contract. Most investigations required are Low Risk although some key positions may be designated at higher levels. The risk level designations for public trust positions and the corresponding background investigation levels are defined in VA Directive 0710. Performance - Contract performance shall not commence prior to confirmation from the SIC that the investigative documents have been submitted. The VA Security and Investigation Center (SIC) will notify the VA Contracting Officer, VA Sponsor (COR), and the Contractor upon receipt of the appropriate investigative documents. Contractor Responsibilities - The Contractor shall complete the required documents for each individual and provide a copy to the COR and the Contracting Officer within 5 days of contract award. The information is necessary for the Contracting Officer or designee to initiate the investigation with the VA Security and Investigation Center (SIC) in a Contractor Request Database (CRD). Email contact information MUST be provided for the prime contractor point of contact responsible for ensuring completion of this contract requirement. Failure to provide this information to the COR could result in the forms being returned by the SIC. The Contractor shall submit or have their employees submit directly to the VA Security and Investigation Center (SIC) the necessary forms as instructed via an email from the CRD relative to the level of background investigation requested. Contractors shall be informed of due dates to complete all portions of the investigative package. Reminders notifications will be sent if the complete package is not submitted by the due date. The Contractor shall prescreen all personnel requiring access to the computer systems to ensure they are able to read, write, speak, and understand the English language. The Contractor shall inform the contract employee that when filling out Standard Form 85, that there should be no gaps in employment history. Any gaps in employment history on Standard Form 85or 85P may result in the SIC rejecting the documentation for investigation. The SIC provides a help desk and necessary forms via the VA forms web site, http://www.va.gov/vaforms/search_action.asp: " Standard Form 85P, Questionnaire for Public Trust Positions " Standard Form 85P-S, Supplemental Questionnaire for Selected Positions " VA Form 0710, Authority for Release of Information Form " Optional Form 306, Declaration for Federal Employment " Optional Form 612, Optional Application for Federal Employment " FFD258 U.S. Department of Justice Fingerprint Applicant Chart (hard copy) or verification of electronic fingerprint and (Local VA Form 10-5014 must be completed for obtaining fingerprints at the Carl T Hayden VA Medical Center - see attachments) VA Law Enforcement Training Center/SIC Attn: Contracts 2200 Fort Roots Drive, Bldg. 104 North Little Rock, AR 72114 Help Desk Phone: (501) 257-4160 The SIC help desk hour of operation are from 7:30 a.m. to 5:30 p.m. Eastern Time Contractors who have a current favorable background investigation conducted by another Federal agency may be accepted through reciprocation. Members of the SIC staff will coordinate verification of existing favorable background investigations. The Contractor shall bear the expense of obtaining background investigations. The Contractor shall reimburse the VA within 30 calendar days when billed by the VA. Failure to comply with the Contractor personnel security requirements may result in termination of the contract for default. Government Responsibilities: The VA facility, Fiscal Services, will coordinate the invoices from VA Security on investigations and bill the Contractor. In these instances, the Contractor will reimburse the VA facility within 30 calendar days. A bill of collection will be prepared by the VA and forwarded to the Contractor for payment. Low Risk (NACI) - $XXX - National Agency Check with Written Inquiries. The case is only open for 30 days except in rare occasions when something in the person's background requires an extension. Moderate Risk (MBI) - $XXX - Minimum Background Investigation (moderate levels of public trust: e.g., access to facilities or sensitive data) The case has no set amount of time and is done by an actual investigator. We have seen them come back in 45 days or take as long as six months depending on the background of the subject. High Risk (BI) - $XXX- Background Investigation (high public trust: e.g., access to mission critical data or patients) The case has no set amount of time and is done by an actual investigator. We have seen them come back in 60 days and take as long as a year depending on the background of the subject. The year time frame is rare. The following contract provision is hereby incorporated with full force and effect as if included in the solicitation as applicable to the Dispensing Opticians: OIG STATEMENT: "Providers and contracting entities have an affirmative duty to check the program exclusion status of individuals and entities prior to entering into employment or contractual relationships, or run the risk of civil monetary penalties (CMP) liability if they fail to do so." The Contractor shall provide a signed annual report, to the: Need Appropriate Person Listed here Stating each individual or entity under this contract has been checked against the OIG List of Excluded Individuals/Entities http://www.oig.hhs.gov/fraud/exclusions.html And found no individual or entity had been excluded from participation in Medicare, Medicaid and other Federal health care programs. The report will be due each year on the renewal date of the contract. The following contract provision is hereby incorporated with full force and effect as if included in the solicitation as applicable to all contractor personnel: STATEMENT OF COMMITMENT AND UNDERSTANDING The contractor shall complete the attached training and certify completion of the training and understanding of their commitment to protect sensitive VA information obtained as a result of performance of this contract. The following contract provision is hereby incorporated with full force and effect as if included in the solicitation as applicable to the Dispensing Opticians: see Key personnel section. JOINT COMMISSION ON ACCREDITATION OF HEALTH CARE ORGANIZATIONS (JOINT COMMISSION), CMS AND OTHER SPECIAL REQUIREMENTS Where the contract does not require Joint Commission accreditation or other regulatory requirements regarding worker competency, the Contractor must perform the required work in accordance with Joint Commission and CMS standards. The Contractor must demonstrate that he/she has met or exceeded Joint Commission and CMS requirements. The contractor is required to develop and maintain the following documents for each Contractor employee working on the contract: credentials and qualifications for the job; a current competence assessment checklist (an assessment of knowledge, skills, abilities and behaviors required to perform a job correctly and skillfully; includes knowledge and skills required to provide care for certain patient populations, as appropriate.); a current performance evaluation supporting ability of the Contractor employee to successfully perform the work required in this solicitation; and listing of relevant continuing education for the last two years. The Contractor will provide current copies of these records at the time of contract award and annually on the anniversary date of contract award to the VA Contracting Officer's Technical Representative (COR), or upon request, for each Contractor employee working on the contract. The Contractor will be responsible to ensure that Contractor employees providing work on this contract are fully trained (for Opticians: certified by the appropriate certifying body) and completely competent to perform the required work. The Contractor is required to maintain records that document competence/performance level of the Contractor employees who participate in this contract are in accordance with Joint Commission, CMS and other regulatory body requirements. The Contractor will provide a current copy of the competence assessment checklist and annual performance evaluation to the COR for each Contractor employee working on this contract. When changes in Contractor personnel are approved in accordance with the "Key Personnel" clause of the contract, the Contractor must provide evidence of orientation, the current competence assessment, and current performance evaluation that supports the above. Where the contract does not require Joint Commission accreditation or other regulatory body requirements, the Contractor must perform the required work in accordance with Joint Commission and CMS standards. A copy of these standards may be obtained from the Joint Commission on Accreditation of Healthcare Organizations, One Renaissance Blvd., Oakbrook Terrace, IL 60181. The websites for Joint Commission and CMS are: http://www.jointcommission.org/Standards/; http://www.cms.hhs.gov/ VETS 100: SPECIAL NOTE - ALL CONTRACTORS MUST REGISTER AS INDICATED BELOW: Notice: Clause FAR 52.222-37 Employment Reports on Disabled Veterans and Veterans of the Vietnam Era is incorporated by reference in this contract. This clause requires the Contractor to file a VETS-100 report for the preceding fiscal year under Title 38 Section 4212(d). You are strongly urged to complete this report as soon as possible. This can be done "on-line" at: http://vets100.cudenver.edu/ .