Web Analytics Software

Sources Sought Announcement Notice Web Analytics Software 08 March 2016 THIS IS A SOURCES SOUGHT NOTICE ONLY. THIS IS NOT A REQUEST FOR PROPOSAL OR QUOTE. This sources sought is issued solely for market research purposes and does not constitute a solicitation. Responses to this notice will not be returned. Respondents will not be notified of the result of the review. If a formal solicitation is released, it will be via the Federal Business Opportunities (http://www.fbo.gov). The Government shall not reimburse the costs of preparing responses to this request for information. No proprietary, classified, confidential, or sensitive information should be included in your response to this Sources Sought Notice. The Government reserves the right to use any information provided by respondents for any purpose deemed necessary and legally appropriate, including using technical information provided by respondents in any resultant solicitation. The Department of Defense (DoD), Washington Headquarters Services (WHS), is performing market research to determine the availability, interest and capability of potential Small Businesses under NAICS Code 511210 -Software publishers to provide a web analytics software tool in support of the Defense Technical Information Center (DTIC). This requirement is for a web analytics software tool, to include a standard edition license with one (1) year of maintenance and support in the form of 24x7 live answer telephone support, email support, knowledge base and web-based access to trouble tickets, patches and patch notifications via email, major upgrades, and next business day hardware replacement of failed devices. The software must also include the following characteristics: 1.) On-premise installation 2.) Click-Path Analysis, Spike Analysis, and Full Visitor Detail 3.) Installation on multiple environments (NIPRNET, SIPRNET, and public facing servers) 4.) Must be certified by the U.S. Army NETCOM Instructions If your company is an interested business that has the capability to provide Web Analytics Software, please send the capability statement to the following contact listed below: Contract Specialist, Crystal Broadnax, [email protected] Responses must be submitted no later than March 14th, 2016, 10:00 AM (EST). Capability statements will not be returned. Please provide the following information: 1. A brief synopsis of the proposed software tool. 2. DUNS and CAGE Code Number. 3. Company name and address. 4. Company Point of Contact, phone number and email. 5. NAICS codes associated with the company. 6. Socio-economic categories associated with the company (i.e., SDB, WOSB, VOSB, etc.) 7. Identify contracts your company has been awarded under NAICS: 511210-Software Publishers 8. Respondents must submit documents in Word or PDF format. Zipped files will not be accepted nor telephone requests.