This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; a written solicitation will not be issued. The government anticipates awarding this on a sole source basis to RightNow Technologies, 136 Enterprise Blvd., Bozeman MT 59718, under the authority of FAR 6.302-1, Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements, 10 U.S.C. 2304(c)(1). The proposed procurement is for software license and maintenance renewal of professional services from RightNow Technologies to maintain the E-Mail Response Management System (ERMS), which is used for timely communication of news, information to the media, general public and the Armed Forces, and to reply to questions from the aforementioned as well. RightNow Technologies is designated as the only vendor who can provide maintenance and support for their proprietary software. Solicitation/synopsis reference number HQ002893358600 is being issued as a Request for Proposal (RFP) and incorporates the following with the word “quote” substituted for “offeror”. Provisions and clauses are those in effect through Federal Acquisition Circular 2005-37 effective 14 Nov 2009 and DFARS Change Notice 20091123. (1) FAR 52.212-1 (Instructions to Offerors – Commercial Items) (JUN 2008): (a) Re para (a): NAICS 511210; small business size standard is $25M. (b) Note that para (k) requires quoter to be registered with the Central Contractor Registration (CCR) database at time of contract award and throughout the performance period. (2) FAR 52.212-2 (Evaluation – Commercial Items) (JAN 1999) with the following insertion in para (a) “lowest priced technically acceptable quote with acceptable past performance.” Technical evaluation will be whether quoted items satisfy all required technical specifications contained in CLIN 0001 below. Technical specifications for quoted items MUST accompany the offeror’s bid submittal. (3) QUOTATIONS MUST BE RECEIVED NOT LATER THAN 2:00 PM PACIFIC TIME 18 DECEMBER 2009 IN ORDER TO BE CONSIDERED. Quote submissions may be e-mailed to
[email protected] or sent via fax to (951) 413-2432. Due to technical issues, email and fax may not result in your proposal arriving before the cut-off time, please allow extra time if you’re sending your quote via electronic means. (4) Quotations must include completed copy of provision at FAR 52.212-3 (Offeror Representations and Certifications – Commercial Items) (JUL 2009) with Alt 1 (APR 2002) or indication that reps and certs are located on the Online Representations and Certifications Application (ORCA) website. CLIN 0001 – ERMS SOFTWARE MAINTENANCE RENEWAL QTY: 1 LOT DESCRIPTION: NON PERSONAL; ERMS MAINTENANCE RENEWAL; PERPETUAL MAINTENANCE AND SUPPORT POP: 29 DEC 09 THRU 30 SEP 10. SHIPPING ADDRESS is: HQ0516 DMA CRP BELVOIR 5921 16TH STREET BLDG. 190 FT. BELVOIR VA 22060 All items must be quoted FOB Destination. It is the responsibility of all interested quoters to review this site frequently for any updates/amendments that may occur during the solicitation process. The response date cited above does not obligate the Government to award a contract nor does it obligate the Government to pay for any proposal preparation costs. The Government reserves the right to cancel this procurement/solicitation either before or after the solicitation closing date, with no obligation to the quoter by the Government. All prospective contractors must be registered in the Central Contractor Registration (CCR) in order to be eligible for contract award. For registration, go to http://www.ccr.gov/ and follow the instructions. The Government will issue an order to the responsible quoter, with acceptable past performance, submitting the lowest priced technically acceptable quotation. This order will include the following referenced clauses which may be accessed electronically at www.arnet.gov: FAR 52.204-9 (Personal Identity Verification of Contractor Personnel (SEP 2007) FAR 52.212-4 (Contract Terms and Conditions-Commercial Items) (MAR 2009) FAR 52.212-5 (Contract Terms and Conditions Required to Implement Statues or Executive Orders-Commercial Items) (JUN 2009) FAR 52.219-8 (Utilization of Small Business Concerns and Small Disadvantage Business Concerns) (MAY 2004) FAR 52.232-33 (Payment by Electronic Funds-Central Contractor Registration) (OCT 2003) DFARS 252.204-7004, Alt A (Required Central Contractor Registration (CCR) (SEP 2007) DFARS 252.232-7003 (Electronic Submission of Payment Request) (MAR 2008) DFARS 252.246-7000 (Material Inspection and Receiving Report) (APR 2008) Additional FAR and DFARS clauses required by the regulations will be included. Local DMC clauses, 52.0100-4028 (Contract Contact Information)(DMC) (JUN 2005) and 52.0100-4094 (Marking Instructions for All Items to Include Drop Ship and Direct Shipment) (JUN 2006), will be included.