Request for Information - Online Nationwide Caregiver Database SYNOPSIS The United States Office of the Comptroller of Currency (OCC) is conducting market research to determine feasibility for a potential procurement requirement. This is NOT a solicitation for proposals, proposal abstracts, or quotations. The purpose of this notice is to obtain information from industry contractors regarding their interest, capabilities, and recommendations for an online nationwide caregiver database. Scope Specific: 1. Can you address how your company is capable of satisfying the requirements of the draft performance work statement (PWS). Does the draft PWS include any ambiguous language that would preclude your firm from submitting a proposal? If so, please identify. 2. Can you describe the capabilities of your caregiver search database? 3. Can you provide a customized website dedicated to the client’s employees only? 4. Can you provide details about the terms and conditions in using the database? For example, any exclusions, warnings etc. 5. Can you offer screening options to search for caregivers? Can you provide details about the screening process? Can you provide full description of options and what would be negotiable between the member and the caregiver? 6. Can you describe options available to communicate with caregivers? Can members post jobs to search for caregivers? If so, can you explain that process? 7. Can caregivers post resumes to via the website that would be viewable by the member? 8. Do you offer standards with turnaround times for responding to jobs? Can you describe this offering such as are there guarantees on last minute request etc.? 9. Can you provide details about how members would screen, hire, and pay caregivers? 10. Can your database provide information about caregivers such as ratings, reviews, and references? 11. Can your database provide comprehensive caregiver profiles with photos, certifications, distance from a location? 12. Can you identify the types of information a member can enter to search for caregivers? Can this feature be customized or is it standardized for all customers? 13. What type of reporting do you provide to your customers? What is the frequency? Is this negotiable? Can reports be customized? 14. Do you offer discounts for any service? If so, provide full description of discounts offered? 15. Can you provide details on all your services? 16. Do you offer corporate memberships? 17. Can you provide specific details if any of your services are bundled or standalone services? 18. Do you have dedicated account managers as a single point of contact to handle the day-to-day client needs? Contracting Specific: 1. Company Background - Provide summary information including company name, DUNS number, CAGE code, and designated point of contact's name, title, email address and phone number. 2. Is your company registered in the System for Award Management ( www.sam.gov ) to do business with the Federal government? If so, what is you SAM Unique Entity ID (UEID) number? Is your company registered in SAM as a Small Business or any of the socio-economic categories (Woman Owned, 8(a), HUBZone, Veteran Owned, etc.)? 3. Does your company have a GSA federal supply schedule contract or any other Governmentwide Acquisition Contract (GWAC) that provide the required product/services? If so, please provide that information to include agency and contract number. 4. The current North American Industry Classification System (NAICS) code is 518210 – “Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.” Would there be a better NAICS code to describe this requirement? If so, please provide suggested NAICS code and why you feel it should be changed to the suggested code. 5. The current Product/Service Code (PSC) is D317 which is no longer in use (as of October 2020). What PSC would best describe this requirement? DA10 – “IT and Telecom - Business Application/Application Development Software As A Service,” DH10 – “IT and Telecom - Platform As A Service: Database, Mainframe, Middleware,” or other? If other, please provide suggested PSC and why you feel it should be changed to the suggested code. 6. Solution and Service Overview – Describe services available through your organization and provide a statement of capability demonstrating your ability to meet the requirements outlined in the requirement description. Describe any other additional tasks/services you think are essential to the project as described. 7. What would the estimated price (rough order of magnitude) be for an online nationwide caregiver database? Please provide a price breakdown to include a base year and four (4) optional years for access to the database and services as outlined in the draft PWS. Provide price lists or catalogs. If applicable, provided information on volume discounts, prompt payment discounts, contract financing, and payment methodology. Provide recommendations on potential CLIN structure and if the requirement is suitable for firm fixed-price contract. If you already have a pricing structure, can you explain your pricing structure? Can you provide an estimate of what it would cost for each type of service offered? If any service is priced on population, please identify. 8. Other Information (e.g., commercial practices, market information, capabilities for planning purposes, subcontracting, etc.) – Provide information on: a. Commercial practices (e.g., licensing restrictions, licensing restrictions upon termination, limitation of liability, retention of data from databases, etc.). A copy of a license agreement if applicable. b. Vendor's possible solutions and approaches that may currently exist in the marketplace, and information regarding innovative ideas or concepts regarding the product or service in question; c. Commercial practices regarding industry evaluation of / or measuring performance; and d. Subcontracting possibilities, specifically for small businesses. INSTRUCTIONS AND RESPONSE GUIDELINES The response must be specific to each of the request for information (RFI) requirements, listed above to demonstrate that the respondent has the requisite skills and experience. Experience is requested of qualified, prime respondents only; partner or team member capabilities should not be included. Responses to this RFI shall not exceed 25 pages and must clearly describe the contractor’s capabilities in relation to an online nationwide caregiver database. Responses must be submitted electronically, viewable in the most current version of Adobe PDF, printable on 8.5” x 11" paper, in an 11-to-13-point font, with margins at least ½ inch, and with each page containing a page number in the footer or header. This RFI is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of the Government to issue a Request for Proposal/Request for Quote or award a contract. The Government does not intend to award a contract on the basis of responses nor otherwise pay for the preparation of any information submitted, for the contractor-sponsored demonstration or the Government's use of such information. Contractor’s responding to this RFI should submit the information necessary for the Government to make a determination that the source is capable of satisfying the Governments anticipated need. Acknowledgment of receipt of responses will be made once a response is received. However, respondents will NOT be notified of the Government's evaluation of the information received. Should a requirement materialize, no basis for claims against the Government shall arise as a result of a response to this RFI or the Government's use of such information as either part of our evaluation process or in developing specifications for any subsequent requirement. Responses should be identified with 2031JW23N00006 and are due no later than Wednesday, July 12, 2023 ; 3:00 P.M. ET. All interested parties must submit their responses via email to John R. Baumert via email at
[email protected]. Questions regarding this RFI will NOT be entertained. Telephone calls or emails regarding this RFI will not be accepted. This RFI is for planning purposes only and does not commit the government to pay for the information requested, issue a solicitation, or award a contract. No solicitation document exists at this time.