J -- NICE Equipment Maintenance Agreement Renewal

The Customs and Border Protection, Rio Grande Valley intends to award a sole-source order for a Maintenance Service Agreement with NICE Systems Inc., of Melbourne, Florida under the authority of FAR 13.106-1(b)(1) and FAR 6.302-1. This synopsis is being published for informational purposes only. Notice of intent is not a request for competitive proposals. The US Border Patrol requires the contractor to maintain the equipment and devices in efficient operating conditions. The service and repair will include the necessary replacement parts and supplies, service calls, and on-site repairs. The hard-drive records and PCs will be serviced or replaced if the equipment is not repairable. On applicable systems, software upgrades, software support, maintenance upgrades, and replacement of existing programs will be included in this maintenance contract. NICE Systems Inc. is the original installer of the existing equipment and has maintained the equipment since installation without a lapse in service. Any work performed by another company would void the original equipment manufacturers warranty. The previous Maintenance Agreements have encompassed the following equipment: 00FWS20-02D (1) WS, Windows 00FWS20-02D (1) WS, Windows 00FWS20-02D (1) WS, Windows 0428357 (15) Analog Coupler 0428133-0W (15) Compression 0FREPAK (3) SW Freedom 0501703-NOR (3) Nortel CplrDB.4 0428817 (3) Monitor 17inch 0428366 (2) Hub, 3-COM, 4 0428367 (1) Switch, Hub, 3 0FRECHK (12) SW Freedom FREPAK2 (3) SW Freedom 05BA000 (1) Recorder 05BA000 (1) Recorder 05BA000 (1) Recorder 05BA000 (1) Recorder 05BA000 (1) Recorder. This is a commercial item being procured under FAR part 13.