Computer Aided Disptach (CAD) Maintenance & Support

This is a notice of justification for other than full and open competition; no solicitation will be issued as a result of this notice and is not a request for competitive proposals or quotations, FAR 5.201. Please be advised that this announcement may constitute the only notice that will be posted. The National Park Service, Buffalo National River, intends to procure Computer Aided Dispatch (CAD) software maintenance and support services from Computer Information Systems Inc. (CIS), 7840 Lincoln Ave, Skokie, IL. A significant investment was made to establish CAD functionality at this regional dispatch facility in 2009, and CIS's software was uniquely configured to support three primary dispatch positions, two remote licenses, integration with DOI licensed mapping software containing base and contact maps showing roads, terrain, points of interest, incident locations, and tracking systems. CIS also delivered a reporting interface used to monitor resources and visitor contacts at Buffalo River and several remote parks. The action will be processed in accordance with FAR 13, Simplified Acquisition Procedures using FAR 6.302-1, only one responsible source. The applicable NAICS Code is 511210 with a small business size of $25M. The procurement will consist of one base and four option years. The anticipated cost is $69,150 for the base and yearly options and includes 24x7 telephone support, and maintenance of deployed software to include hot-fixes, configuration resolutions, application upgrades, and remote support using deployable professional network technology diagnostic tools. All information contained in this notice is accurate and complete based on knowledge and the facts presented. For questions, please contact Ron Kesterson, Contract Specialist, [email protected] or by phone - 605-574-3183.