Description
Q1 - Is a teaming approach encouraged or is the gov't looking for a sole provider of the services? A1 - THAT WILL BE DETERMINED PRIOR TO POSTING THE ANTICIPATED RFQ BASED ON THE RESPONSES THE GOVERNMENT RECEIVES FROM THIS RFI. Q2 - Is funding in place for an FY11 procurement? A2 - FUNDING IS AVAILABLE BUT CONTIGENT UPON WHETHER OR NOT THE GOVERNMENT DECIDES TO PROCEED WITH THIS REQUIREMENT. Q3 - Will there be a site survey permitted? A3 - YES, SEE QUESTION/ANSWER #11. Q4 - When do you anticipate Questions & Answers being posted on FBO & GSA e-Buy? A4 - ANTICIPATED RESPONSE DATE TO QUESTIONS RECEIVED IS 12/10/10. Q5 - The need for HSPD-12 compliancy is understood, but it may be important to the vendors that respond to know what bit lengths DOI uses for credentials from the cards. 200 bits would be non-concatenated, but this is important to know as different agencies concatenate due to existingsystem limitations. In addition, how often will PACS system need to do a CRL check? A5 - SEE SECTION 2.1.4.B OF THE RFI. THERE IS NO REQUIREMENT TO USE THE HSPD-12 CARD WITH THIS SYSTEM AT PRESENT. VENDORS WISHING TO PROPOSE A HOST SYSTEM AND MULTI-TECHNOLOGY READERS THAT CAN SUPPORT THIS CARD IN ADDITION TO THE CURRENT USPP HID CARD SHOULD OBTAIN THE DESIRED INFORMATION FROM DOI SOURCES. THERE IS NO CURRENT REQUIREMENT FOR THIS ACCESS CONTROL SYSTEM TO DO A CRL CHECK. CRL CHECKS AND OTHER SECURITY MEASURES IMPLEMENTED OVER THE DOI LAN ARE NOT CONTROLLED OR MANAGED BY USPP. Q6 - Does the PACS system need to integrate with Active Directory/LDAP DB? A6 - NO. Q7 - How many credentials are expected in the system? A7 - SEE SECTION 2.1.4 E.3 OF THE RFI. THERE ARE APPROXIMATELY 800 AUTHORIZED CARDHOLDERS CURRENTLY IN THE SYSTEM. THE SYSTEM SHOULD BE SIZED TO ACCOMMODATE AT LEAST 5,000 CARDHOLDERS. Q8 - Is there any specific need to support elevator access control? A8 - YES. AT AOF THERE IS ONE ELEVATOR OPENING AT AN EXTERIOR GROUND FLOOR LOCATION. THE EXTERIOR CALL BUTTON IS CONTROLLED BY A CARD READER AT ALL TIMES. THE ELEVATOR WILL ACCEPT A CALL FROM THE BUTTON (THE BUTTON WILL ONLY FUNCTION) AFTER AN AUTHORIZED CARD IS USED AT THE ADJACENT READER. THERE IS NO CONTROL OF INTERIOR HALL CALL OR CAR CALL BUTTONS. Q9 - What other systems shall the PACS system interface with? A9 - SEE SECTION 2.1.3 OF THE RFI. THERE IS NO REQUIREMENT FOR DISPATCHERS TO ACCESS VIDEO IMAGES OF ANY SORT IN CONJUNCTION WITH AUTHORIZED CARDHOLDER ACCESS. THERE IS NO INTERFACE BETWEEN THE CYMPHANY SYSTEM AND EXISTING CCTV CAMERAS. CAMERAS MAY BE USED BY PERSONNEL AT INTERNAL INTERCOM STATIONS (TELECOR CONSOLES) TO IDENTIFY VISITORS USING INTERCOMS AT VARIOUS PERIMETER ENTRY DOORS. THE USPP PHYSICAL SECURITY OPERATION DOES NOT USE VIDEO CAMERAS FOR "SURVEILLANCE" BUT RATHER FOR SITUATIONAL ASSESSMENT. THIS ASSESSMENT IS RELATED TO (1) IDENTIFYING VISITORS AT VARIOUS CARD ACCESS CONTROL/VISTOR ENTRY POINTS AND (2) ASSESSING VARIOUS ALARMS AND EVENTS REPORTED BY THE SIMS ALARM SYSTEM, WHICH IS NOT CURRENTLY INTERFACED IN ANY WAY WITH THE CYMPHANY ACCESS CONTROL SYSTEM. FOR CLARIFICATION, USPP HAS RECENTLY IMPLEMENTED AN INTERFACE WITH EXISTING ANALOG CAMERAS AND THE SIMS ALARM SYSTEM USING DIGITAL ENCODERS AND A VIDEO SERVER TO DISPLAY VIDEO ASSOCIATED WITH INTRUSION ALARMS AND OTHER SIGNALS ON THE SIMS OPERATOR'S CONSOLE(S). THE SYSTEM PROVIDES DISPATCHER/ OPERATOR AND OTHER AUTHORIZED USER ACCESS TO BOTH LIVE AND STORED VIDEO OVER IP FROM BOTH USPP AND PARK SERVICE (NPS) PROTECTED SITES. Q10 - What standards (UL) are expected from the PACS system and operator system? A10 - OTHER THAN APPLICABLE LIFE SAFETY STANDARDS, THERE ARE NO APPLICABLE UL STANDARDS EXPECTED FOR THIS SYSTEM. Q11 - We would like to visit the USPPCC, USPP Physical Security Office, AOF, District II Substation and the NCRCC. Can the DOI/USPP accommodate this request prior to the RFI submittal date? A11 - NO PRE-RFI VISIT IS NECESSARY. PRE-BID SITE VISITS WILL NOT ONLY BE ALLOWED BUT REQUIRED OF ALL PROSPECTIVE OFFERORS. THESE ARE RELATIVELY SMALL FACILITIES. Q12 - Will the USPP provide facility images, maps, and/or drawings of the facilities and their security and fire systems infrastructure? What format will be provided; AutoCAD, Visio, etc.? A12 - WE WILL PROVIDE AVAILABLE HARDCOPY DRAWINGS AND MANUALS FOR ON-SITE REVIEW TO ALL PROSPECTIVE OFFERORS, ON A SCHEDULED BASIS, SUBSEQUENT TO ISSUING THE RFQ. Q13 - Are other USPP District facilities included in either the base scope or options? Are any other facilities outside of the greater Washington DC area (excluding NCRCC) within the Optional Scope? A13 - SEE SECTION 1.2.B OF THE RFI, OPTION 2 AND 1.3.A. THE LONG-TERM PROGRAM OBJECTIVE IS TO INCORPORATE MONITORING AND DATA MANAGEMENT OF ALL USPP AND NPS ACCESS CONTROL, INTRUSION AND FIRE ALARM CONTROL PANELS INTO A SINGLE, CENTRAL HOST SYSTEM. IN ADDITION TO ALL PARKS WITHIN THE NATIONAL CAPITAL REGION, THERE ARE CURRENTLY FOUR PARKS IN OTHER REGIONS FOR WHICH MONITORING OF INTRUSION AND FIRE SYSTEMS IS PROVIDED BY USPP AND NCRCC. Q14 - What fire systems are operating today and what degree of integration does the USPP desire? A14 - USPP MONITORS CONVENTIONAL FIRE ALARM CONTROL PANELS FROM A VARIETY OF MANUFACTURERS, VIA THE SIMS ALARM SYSTEM. AT PRESENT THERE IS NO MONITORING OF FIRE SYSTEMS VIA THE CYMPHANY ACCESS CONTROL SYSTEM, BUT THERE IS AN ON-SITE ELECTRICAL INTERFACE BETWEEN FIRE ALARM PANELS AND DOOR LOCKS WHERE REQUIRED BY CODE, SUCH THAT LOCKS WILL UNLOCK WHEN A FIRE ALARM OCCURS. Q15 - What additional systems integration is required for the USPPCC? Can the USPP provide greater detail on the radio systems integration requirements? A15 - THERE IS NO INTEGRATION REQUIREMENT WITH ANY RADIO SYSTEM. THE SIMS ALARM SYSTEM APPLICATION IS INSTALLED ON A SEPARATE PC AT DISPATCH CONSOLES. OTHER APPLICATIONS (EMAIL, MS OFFICE APPLICATIONS, AND CERTAIN LEGACY CCTV DVR APPLICATIONS FOR A FEW PROTECTED FACILITIES) RUN ON THIS PC AT THE SAME TIME AS THE ALARM APPLICATION. ALARMS FROM ONE DISTANT PARK REPORT VIA EMAIL. THE RADIO SYSTEM AND OTHER LAW ENFORCEMENT APPLICATIONS RUN ON SEPARATE COMPUTERS AT EACH DISPATCHER CONSOLE. Q16 - What criteria will the USPP use for determining if the central station will be government owned and operated, government owned and contractor operated or contractor owned-contractor operated? All of these options are viable. A16 - A DETERMINATION WILL BE MADE BY THE USPP OF WHICH OPTION OFFERS THE GREATEST VALUE TO THE GOVERNMENT. Q17 - What make/model CCTV system is current deployed at DOI/USPP? A17 - HARDWARE CONSISTS OF MOSTLY PELCO EQUIPMENT. Q18 - Does the Park Service have a requirement for mobile data terminals (MDT) and related software in security response vehicles? A18 - NOT WITH RESPECT TO THIS REQUIREMENT. Q19 - What is the source of any existing GIS data? AutoCAD, ESRI, etc? A19 - THERE IS NO SUCH DATA APPLICABLE TO THIS REQUIREMENT. Q20 - Will ISACS be required to interface with other additional systems? A20 - SEE SECTION 1.A AND B OF THE RFI. THE INITIAL OBJECTIVE IS TO REPLACE THE CURRENT ACCESS CONTROL SYSTEM AT AOF AND D-2 WITH A NEW SYSTEM THAT CAN BE MONITORED AT THE USPP CENTRAL STATION AND MANAGED BY THE USPP PHYSICAL SECURITY OFFICE. THE LONG TERM OBJECTIVE (SEE 1.3) IS TO USE THIS NEW SYSTEM TO MONITOR AND MANAGE ALL ACCESS CONTROL, FIRE AND INTRUSION SYSTEMS CURRENTLY CONNECTED TO AND OPERATED/MANAGED BY THE CYMPHANY AND SIMS SYSTEMS. Q21 - Will the ISACS operators be responsible for dispatching security guards/officers to security system triggered events? If so how will that dispatch occur - via radios, pagers, PDA? A21 - USPP DISPATCHERS (ISACS OPERATORS) DISPATCH USPP OFFICERS USING THE USPP RADIO SYSTEM. NCRCC DISPATCHERS USE A SEPARATE RADIO SYSTEM TO DISPATCH LAW ENFORCEMENT RANGERS AT PARKS FOR WHICH NCRCC IS THE PRIMARY CENTRAL STATION. THESE ARE PARKS GENERALLY OUTSIDE THE WASHINGTON BELTWAY, OUSTIDE THE GEOGRAPHIC AREAS NORMALLY SERVED BY USPP. Q22 - Does the park Service require a continuity of operations (COOP) facility? A22 - NOT AS PART OF THIS REQUIREMENT. Q23- With respect to alarm and dispatch functions, are they performed by separate individuals or can they be consolidated into one function? A24 - THEY CAN BE COMBINED IN ONE FUNCTION, AS THEY USUALLY ARE AT NCRCC. HOWEVER, BECAUSE OF THE VERY SIGNIFICANT LOAD OF RADIO TRAFFIC, LAW ENFORCEMENT ACTIVITIES AND ALARM EVENTS AT USPPCC, THE ALARM MONITORING FUNCTION IS HANDLED SEPARATELY FROM THE DISPATCH FUNCTION, BY SEPARATE INDIVIDUALS. THE ALARM MONITOR(S) COORDINATE CLOSELY WITH THE RADIO DISPATCHERS FOR ALARM REPSONSE. ALL DISPATCHERS ARE TRAINED BOTH AS RADIO DISPATCHERS AND ALARM SYSTEM MONITORS. Q25 - Who is the CCTV system provider and what is the model? How many cameras are in the system now, how many are planned? Are they analog or digital? A25 - MOST OF THE EQUIPMENT IS BY PELCO. A VARIETY OF ANALOG CAMERAS AND MODELS ARE CURRENTLY INSTALLED. REPLACEMENT OR UPGRADE OF THE CURRENT CCTV SYSTEM IS NOT PART OF THIS REQUIREMENT. Q26 - The RFI addresses replacement of the Host System and integration of field sensors (readers/IDS sensors) with a new system that provides integration via a common Graphic User Interface (GIU). Since the Park Service has a dispatch role, does the USPP desire to create an integrated response capability by integrating this system with a computer aided dispatch (CAD) capability that provides a common operating picture (COP)? A26 - THIS CAPABILITY WILL BE CONSIDERED AS THE GOVERNMENT IS INTERESTED IN OBTAINING CURRENT AND MODERN MARKET SOLUTIONS FOR THIS REQUIREMENT. Q27 -What is the manufacture of the existing intrusion and fire systems? (Reference Section 1.2 B) A27 - AT AOF AND D-2, ONLY SIEMENS/INFOGRAPHICS ACCESS CONTROL UNITS (ACU) ARE INSTALLED. AT OTHER USPP AND NPS FACILITIES, OLD INTRUSION PANELS INCLUDE LEGACY MOOSE (SENTROL) Z2000 PANELS, AND DSC PC4020 PANELS AND RELATED PERIPHERALS. DSC PANELS AND PC4820 ACCESS CONTROLS MODULES ARE USED FOR ACCESS CONTROL AT OTHER USPP FACILITIES. DMP, HONEYWELL AND GE PANELS ARE INSTALLED AT A FEW PROTECTED NPS FACILITES. FIRE ALARM CONTROL PANELS INCLUDE A VARIETY OF SILENT KNIGHT, SIEMENS/PYROTRONICS, SIMPLEX, NOTIFIER, GAMEWELL, AND OTHER FIRE EQUIPMENT MANUFACTURERS. Q28 - What is the make-up of the present CCTV system? i.e. Manufacture, model and quantity of cameras and head end equipment? (Reference Section 2.1.3) A28 - SEE ANSWERS A17 AND A25. Q29 - Do CCTV cameras integrate to the intercom system? A29 - YES. Q30 - Please provide the model number for the Telcor intercom desk set. What was the installation date? A30 - THE SYSTEM IS A TELECOR 11/XL. INSTALLATION TIME FRAME IS APPROXIMATELY 2002 - 2004. Q31 - Please provide the part number of the HID access card used at the HID card reader. (Reference Section 2.1.4 B) A31 - PART # 1326LSSMV. BEAR IN MIND THAT HID KEY FOBS ARE ALSO USED, PART # 1346LSSSN. ASSA ABLOY CLIQ KEYS, PART # CLIQ-KD, ARE ALSO USED. MORE THAN ONE FACILITY CODE IS USED. Q32 - Please provide the part number of the HID card reader and product family. (Reference Section 2.1.4 B) A32 - HID PROPROX, MINIPROX AND PROX POINT READERS ARE USED. THESE ARE STANDARD COMMERCIAL OFF-THE-SHELF ITEMS, USING THE 26 BIT WIEGAND FORMAT. Q33 - What version of the SIMS application is in service? At what locations? (Reference Section 2.1.4 E 2nd paragraph) A33 - SIMS II FOR WINDOWS, AT BOTH USPPCC AND NCRCC. BOTH CENTRAL STATIONS HAVE THE APPLICATION INSTALLED ON A "SERVER" PC COMMUNICATING WITH CLIENTS AT THE DISPATCHER CONSOLES. AT NCRCC THERE ARE TWO DISPATCH CONSOLES WITH THE APPLICATION INSTALLED; AT USPPCC, FOUR CONSOLES HAVE THE APPLICATION INSTALLED. TYPICALLY, THE APPLICATION IS RUNNING ON ONLY ONE CONSOLE AT EACH SITE. THERE IS NO CONNECTIVITY BETWEEN THE SIMS APPLICATIONS AT THE TWO CENTRAL STATIONS - THEY ARE STAND-ALONE AND INDEPENDENT SYSTEMS BUT CONTAIN THE SAME CUSTOMER DATABASES AND MONITOR THE SAME PROTECTED FACILITIES. Q34 - What IT resources will be made available for this security integration effort? Are there specific IT requirements for the USPP? A34 - AT PRESENT THE CYMPHANY APPLICATION AND ACCESS CONTROL PANELS COMMUNICATE OVER THE DOI LAN. THE SIMS APPLICATION AND CONSOLES COMMUNICATE OVER THE DOI LAN. THERE IS NO REQUIREMENT TO COMMUNICATE OVER THIS LAN. THERE IS A PREFERENCE TO MOVE THESE SYSTEMS OFF THE DOI LAN AND ONTO THEIR OWN PRIVATE NETWORK. FOR A SEPARATE LAN, VENDORS SHOULD ASSUME THAT THEY WILL BE RESPONSIBLE FOR NEW LAN CABLING AT AOF BETWEEN THEIR PROCESSORS AND THE HOST SYSTEM, ALL OF WHICH MAY BE CO-LOCATED. AT D-2, THE 2 ACU PROCESSORS ARE LOCATED IN A SINGLE TELEPHONE CLOSET WITH NO ETHERNET CABLING TO THE CONTROLLED DOORS/READER INTERFACE MODULES. USPP WILL PROVIDE A BROADBAND LINE AT D-2 SEPARATE FROM THE DOI LAN CONNECTION AS NECESSARY FOR A SEPARATE NETWORK. Q35 - What version of software is the InfoGraphics that is currently in operation? Is it Topaz, Sapphire or Diamond 1 or 2? A35 - THE SOFTWARE BEING USED IS A PROPRIETARY PRODUCT CALLED "CYMPHANY C.P." VERSION 8.12.57, WHICH IS AN EQUIVALENT TO THE GE/INFOGRAPHICS DIAMOND SERIES PRODUCT. Q36 - What is currently being used for CCTV recording now? How is CCTV recording occurring currently? A36 - CCTV SYSTEMS AT AOF, D-2 AND OTHER SUBSTATIONS ARE CURRENTLY RECORDNG ON PELCO DVRs. OTHER USPP SITES ARE USING DIGITAL ENCODERS AND AN IP VIDEO SERVER TO RECORD VIDEO OVER IP, AND THERE IS A PROJECT IN PROCESS TO MOVE ALL USPP SITES TO THE IP VIDEO SERVER. Q37 - Can you advise the maximum attachment file size your email server will accept? A37 - THE MAXIMUM ATTACHMENT FILE SIZE IS 10MB.