Send a capability statement, no more than one page in length; to include Company Name Duns Number, Socioeconomic Category, brief description of your business entities capability to handle this particular project in the Wilmington, DE area, company website and GSA Contract number & or other work performed at VA Medical Centers and point of contract information. Email to Andrew Taylor
[email protected] with 36C24419Q0313 in the email Subject line, no later than 12:00 pm EST on Monday February 25, 2019. STATEMENT OF WORK (SOW) 1. Contracting Officer s Representative (COR) Name: Albert Ray Jumper Jr Section: 135 Facilities Services, Biomedical Engineering Address: 1601 Kirkwood Highway Wilmington DE 19805 Phone Number: 302-994-2511 x 4715 Fax Number: 302.633.5475 E-Mail Address:
[email protected] 2. Title Full-Service maintenance of BK Medical ultrasonic scanning system. 3. Background The Medical Equipment listed in the section below is required to maintain clinical services currently provided at the Wilmington, DE VAMC Physical Location: 1601 Kirkwood Hwy., Wilmington, DE 19805. The preventive maintenance and technical support of said equipment is crucial to providing these clinical services at an acceptable level of quality and up time. 4. Equipment Equipment Category EE# Model Serial # PM Months SCANNING SYSTEMS: ULTRASONIC 27205 Flex Focus 400 501445 Jan Annual 5. Specific Tasks The Contractor will furnish all labor, travel, repair parts,supplies, equipment, and software updates as necessary to provide corrective maintenance, emergency service and periodic preventive maintenance inspections for the BK Medical Flex Focus 400 Ultrasound Truss system equipment listed on the purchase order. Services shall be performed in accordance with terms condition and specifications contained herein. Equipment is included in inventory for VAMC 1601 Kirkwood Highway Wilmington DE 19805 proper. 6. Performance Monitoring The contractor shall provide to the Wilmington DE, VAMC written reports documenting all work performed within 5 business days of the completion of said work. 7. Security Contractor will be required to Call or E-Mail in to the Biomedical Engineering Department (Bldg. 1, Ground Floor, Rm. 173) before beginning service calls. If service is to be performed outside of normal business hours and arrangements have been made for the contractor to perform work without Biomedical Engineering personnel on site, the contractor will need special sign in with the Onsite Administrator located at the Entrance Way Admissions desk. Upon completion of preventive maintenance (PM) inspection the Contractor shall leave a copy of the service report with the using service, and submit to the same location as designated above a service report annotating what preventive maintenance was done. Each service report shall include the name of the contractor, name of Field Service Engineer (FSE), date, time (starting and ending), equipment downtime, the parts utilized including costs, and the room number where equipment is located. The service designee or COR and the FSE attesting that the equipment is in satisfactory working order and is functioning at an acceptable level of performance shall sign this report. The contractor shall sign out at the designated location before leaving. NOTE: failure to furnish a service report or obtain a signed copy of the service report could result in delay of payment or non-payment. 8. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI). The VA Medical Center (VAMC) will not provide service manuals or service diagnostic software to the contractor. The Contractor shall obtain, have on file, and make available to its FSE all operational and technical documentation (such as: operational and service manuals, schematics, and parts list), which are necessary to meet the performance requirements of this contract. 9. Other Pertinent Information or Special Considerations Approval of the Biomedical Engineering Supervisor or COR must be obtained before removing equipment to the Contractor s location. A service ticket noting equipment description and other identification information signed by the FSE shall be provided to the Biomedical Engineering Supervisor or COR before equipment is removed from the VAMC- Wilmington. No transportation charges will be allowed for shipping the equipment to/from the Contractor s plant. Contractor will be responsible for any damage or loss of equipment, to/from Contractor s plant. 10. Risk Control Contractor shall obtain all necessary licenses and permits required to perform this work. Contractor shall take all precautions necessary to protect persons and property from injury and/or damage during performance of this contract. Contractor shall be responsible for any injury to their employees as well as for any damages to personnel or Government property that occurs during the performance of this contract that is caused by the Contractor s fault or negligence. Contractor shall insure that all areas where equipment is serviced under this contract are left in a clean, neat and orderly condition. Contractor shall provide a current copy of the calibration certificates of all test equipment used to calibrate or adjust VAMC-Wilmington equipment upon request of the Contracting Officer and/or COR. Calibration of test equipment shall be in accordance with National Institute of Science and Technology (N.I.S.T.) guidelines. Contractor s service personnel shall follow all applicable hospital policies while on site, i.e. smoking, sexual harassment, etc. The Contracting Officer and/or the COR reserve the right to remove any of the Contractor s personnel and refuse them permission to work on VAMC- Wilmington equipment for serious violations of hospital policies. Contractor s service personnel shall wear contractor issued picture identification in a visible location while on the premises of the VAMC- Wilmington. The Contractor will provide written assurance of the competency of their personnel and a list of credentials of approved service personnel for each model the Contractor services at the VAMC- Wilmington to the Contracting Officer and/or the COR within 10 days after contract award. Contractor will make revisions to this documentation whenever service personnel are assigned or re-assigned to the VAMC- Wilmington site. The Contracting Officer or COTR reserve the right to request authentication of factory training certificates or credentials from the Contractor at any time for any personnel who are servicing VAMC- Wilmington equipment. VAMC- Wilmington specifically reserves the right to reject any of the Contractor s personnel and refuse them permission to work on VAMC- Wilmington equipment. 11. Place of Performance Wilmington VA Medical Center- 1601 Kirkwood Hwy Wilmington, DE 19805 (5th Floor Urology) Phone: (302) 994-2511 extension 4715 or 5279 12. Period of Performance See Schedule. 13. Delivery Schedule All maintenance will be performed during normal hours of coverage (unless other arrangements are agreed upon by the VA and contractor). Work performed outside normal hours of coverage without approval will be considered service during normal hours of coverage. Normal hours of coverage for maintenance are Monday through Friday, 7:00AM to 5:00PM excluding Federal holidays. Federal holidays are: New Years day, Martin Luther King Day, Washington s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Contractor will perform all preventive maintenance tasks in the months listed on the purchase order. Failure to meet this requirement will allow the Government an option to contact a third party vendor to provide services. Costs for services provided by a third party vendor shall be billed against the Contractor. Furthermore, failure to perform any of the services as set forth in this contract will be considered for invoking provisions of Default. Please See Section 4 (Scope) for expected completion dates for Preventive Maintenance.