J--Phacoemulsifier Annual Maintenance and Repair Services Notice of Intent to Sole Source

I. Scope: The terms of this contract shall define a service agreement between the Department of Veteran's Affairs and the contractor. The services to be provided by the contractor under this agreement shall consist of all preventive maintenance and repair of the equipment AMO Phacoemulsifier. II. Service to be Provided by Contractors: a. Repair: Repair services will be provided, at the request of the Department of Veterans Affairs, to diagnose and correct equipment malfunctions on a routine basis. Repair service will be provided from 8:00 a.m. to 5:00 p.m. on VAMC working days. All repairs shall be performed by an original equipment manufacturer trained technician. Telephone technical support will be 24/7/365. b. Parts: All replacement parts furnished will be new or factory rebuilt and equal to or exceeding the manufacturer's authorized parts specifications. c. Telephone Support: 24 x 7 x 365 Technical Telephone Hotline Support d. PM and Performance Test: Preventive Maintenance shall be conducted annually or twice annually per the OEM s preventive maintenance requirements and recommended protocol. Performance testing will clearly verify that all equipment covered under the agreement meets or exceeds manufacturer's technical specifications. Maintenance will include, but is not restricted to: cleaning of equipment running system diagnostics (hardware and software) calibrating and lubricating equipment to manufacturer's specifications 4) providing all factory required hardware and software updates, which ensure performance to manufacturer's current specifications 5) Electrical safety testing of equipment