D--TAC-15-16039 Pager Services Consolidation Multiple-Award Task Order (MATO) Indefinite-Delivery Indefinite-Quantity (IDIQ) Contract Suite

This synopsis is for the Pagers Services Consolidation multiple-award task order (MATO) indefinite-delivery indefinite-quantity (IDIQ) contract suite on behalf of the Department of Veterans Affairs (VA) Office of Information and Technology (OI&T) Telecommunications Business Offices (TBO). This contract suite will replace existing contracts and task orders in order once they've reached their end of life in order to centralize management and lower the total cost of contractor-leased pagers and pager related services throughout VA. The below requirements will provide for continuity of operations at VA Medical Centers, Community-Based Outreach Clinics, and regional and local offices. Requirements consist of several contractor-leased pager types, unlimited pager coverage and services, required pager features, transition support and services if applicable, program management, and training. The requisite pager features may not be required on every task order subsequent to the MATO IDIQ award, however a vendor will be required to have the ability to provide all features. The pager types required include but are not limited to: o Numeric Pagers with unlimited pager services o Alphanumeric pagers with unlimited pager services o Two-Way pagers with unlimited pager services o Courtesy Pagers for the waiting areas The required pager features include but are not limited to: o Simultaneous Message Delivery o CODE Pagers / Emergency Notification o Message Carbon Copy o Alias Email o Additional Number o Toll Free Number o Secondary Toll-Free Number o Group Call Lead/Follow o Group Paging Setup o Short Message Service (SMS) o Two-Way Group Call Feature o Operator Dispatch o Custom Greeting o Page Forwarding o Numeric Retrieval o Private Voice Mailbox o Various Voicemail (VM) packages o Dispatch Software A MATO IDIQ contract suite will be put in place to provide a flexible contracting mechanism; task orders subsequent to the contract suite award will be firm-fixed price (FFP). The NAICS Code for this procurement is 517210. The solicitation number assigned to this effort is VA118-15-R-0123. Please also reference FBO announcements VA118-15-N-0047 and VA118-15-N-0129, for prior communications related to these requirements. Once a solicitation has been posted, all responsible sources may submit a proposal which shall be considered by the agency. The Point of Contact is Lindsay Simon, Department of Veterans Affairs, Technology Acquisition Center, Phone (732) 440-9698, Email [email protected].