Labor Management System

NIC has a legislatively-mandated requirement to provide training, technical assistance, and information to the field of corrections. As part of its training mission, NIC uses an LMS, to allow participants to enroll in NIC classroom events, Virtual Instructor Led Training, launch E-courses (i.e. Web-Based Training or e-learning courses), and access their historical transcripts and certificates. Additionally, the LMS allows NIC to manage all aspects of classroom and online learning including: enrollment management, certificate management, creating and editing automated messages, creating sublearn centers, and generating reports. The deployment of a customized LMS provides NIC with the opportunity to reach a larger audience, reach a previously difficult population to serve, and improve quality of the training experience for correctional staff. Additionally, the use of an LMS to provide online training and blended training solutions reduces the costs associated with traveling to training, and minimizes staff coverage issues. NIC’s LMS is a unique legacy system, originally created in late 1999. NIC through the years built out a custom LMS interface, training service application and management services, and customer service portals. NIC’s current contract is with Oracle America, Inc. NIC’s local, state, and federal corrections customers apply, manage, seek certificates, and access a multitude of training and professional development services via NIC’s LMS. The NIC LMS acquisition allows the Bureau to continue to provide learning environment access to over 165,000 user accounts while maintaining all learning activities (ILT, VILT, learning plans, e-learning courses, etc.) offered by NIC in the learning center.