Send a capability statement, no more than one page in length; to include Company Name, Duns Number, Socioeconomic Category, brief description of your business entities capability to handle this particular project in the Altoona, PA. area, website and GSA Contract number & or other VA Medical Center contract information. Email to David Santiago,
[email protected] with 36C24420Q0922 in the email Subject line, no later than 12:00 pm Friday August 14, 2020. Draft Statement of Work (SOW) Title: Radiology Ultrasounds Preventative Maintenance (PM) and Corrective Maintenance (CM) 1. BACKGROUND: The James E. Van Zandt VA Medical Center (hereafter referred to as JEVZ VAMC , Altoona VAMC or the Government ) has a requirement for a post-warranty, full service agreement on the ultrasound devices purposed for studies in JEVZ VAMC s Radiology Department located at the Altoona VAMC. 2. PLACE OF PERFORMANCE: The ultrasound machines are located at the main building of the JEVZ VAMC Facility: James E. Van Zandt VA Medical Center 2907 Pleasant Valley Blvd Altoona, PA 16602 3. PERIOD of PERFORMANCE: See delivery schedule 4. TYPE of CONTRACT: Firm fixed price 5. DESCRIPTION OF SERVICES: Includes original equipment manufacturer (OEM) parts, on-site labor, PM, CM, and all other safety inspections prescribed by both the manufacturers specifications and the latest versions of any recommendations afterwards outlined by the OEM for two (2) Aplio i800 units from Canon Toshiba. Service calls for repairs require facility product screening. Response time is within 4-hour. 6. PERFORMANCE DELIVERABLES: PM fully according with the living documentation of manufacturer s specifications, up to date with all revisions that may be issued. Electronic documents reflecting the full set of parameters checked per manufacturer s specifications, results, and recommendations must be delivered within a week of PM. If any further follow-up is deemed necessary, field service engineer (FSE) or other kind(s) of representatives performing PM or CM are to notify Biomedical Engineering in person and/or phone call the same-day of work and in writing (email) what is needed, if it will be covered, and how soon it can be scheduled, if not able to be fixed on-site immediately under contract. Contractor is to provide a plan and schedule within one-week for repairs; services not covered under contract will not be conducted until such a time that a government-officiated purchase order is (if at all) issued for repairs, parts, or any additional work. The FSE will have documented certification and authorization that is up to date from the OEMs to perform PM on the ultrasounds specialized for Radiology Department-related studies listed above. FSE will perform all steps required for regular maintenance at the mandated intervals, per manufacturer s specifications, using the proper and fully calibrated equipment that OEM specifies. FSE will receive VA-issue PM labels that will be filled out completely and legibly and affixed to a visible surface of the device and components checked, next to the equipment entry (EE) barcode label that identifies tracking on the devices. FSE will ensure that VA Biomedical Engineering personnel are informed of proceedings and results of PM and any other contract-authorized work before leaving premises. 7. PERFORMANCE EXPECTATIONS: Contractor shall yield: Unlimited on-site responses weekdays, Monday through Friday: 8AM-4:30PM EST Phone Response Time: 30-Minutes FSE Onsite Response Time: 4-hours Official InnerVision Plus support, with certification and authorization from OEM to operate Tech Phone Support Annual PM Coverage for each device during weekday, contacting VA ahead of time to schedule Remote Apps Support during weekdays Repair Parts Included, with next day delivery covered Uptime Commitment of at least 95% Full Ultrasound Probe coverage Unlimited Ultrasound Probe replacement, with non-refurbished loaner-supply program: LINEAR ARRAY TRANSDUCER (ST) (I18LX5) each ultrasound unit CONVEX ARRAY TRANSDUCER (I8CX1) each ultrasound unit Two (2) TRANSDUCERS, MULTI-FREQ ENDOCAVITARY each ultrasound unit TRANSDUCER, MULTI-FREQUENCY LINEAR each ultrasound unit DVR and DVR component replacement