This is a NOTICE OF INTENT for the Government to award SOLE SOURCE to Kinetic Data, 235 6th St E #400B, Saint Paul, MN 55101-1974. This sole source is in accordance with authority citations 10 USC 2304(c)(1), 41 USC 253(c)(1), and Federal Acquisition Regulation Part 6.302-1a(2)(iii). Kinetics Data, an alliance partner of Remedy Software, is considered the only responsible source and no other supplies or services will satisfy agency requirements. Award to any other source would result in substantial duplication of cost to the Government and is not expected to be recovered through competition. In addition, award to another source would result in unacceptable delays in fulfilling this requirement. The required product is to provide a customer service survey software package that is related to the Personnel Service Delivery Transformation (PSDT) System, interfaces with Remedy Software and the existing Kinetic platform. The software must provide the ability to do the following: survey customers with an ad-hoc survey capability, run reports and metrics off of the surveys, create call scripts for our telephone agents, forms management, data validation, knowledge assessment/management, voting and event registration, to include license, and support. This service will be provided to Headquarters Air Reserve Personnel Center, Denver, CO. Delivery is no later than 22 June 2006. THIS IS NOT A REQUEST FOR QUOTE. Point of contact is Contracting Officer Jacqueline E. Carter, TSgt 460 CONS/LGCB, 510 S Aspen St, Buckley AFB, CO 80011-9511, (720) 847-6677,
[email protected] or Contracting Officer, Atilla Kovacs at (720) 847-9952,
[email protected]. Air Force Clause 5352.201-9101 OMBUDSMAN is applicable. The fill-in of 5352.201-9101, paragraph c, is as follows: Mr. Michael D. McAdams , address: HQ AFSPC/MSK, Attn: Mr. Michael D. McAdams , 150 Vandenberg St., Suite 1105, Peterson Air Force Base, Colorado, 80914-4350, phone: 719-554-5250, fax: 719-554-5294, email:
[email protected].