J065--INTENT TO SOLE SOURCE | VETERNAS AFFAIRS CAPITOL HEALTH CARE PROPRIETARY REPAIR SERVICES | OMNICELL

***INTENT TO SOLE SOURCE*** SOLICITATION NUMBER: 36C24523Q0341 ***ANNOUNCEMENT CLOSES FEBRUARY 22, 2023 AT 10:00 AM EST*** STATEMENT OF WORK Contract Title. OMNICELL MEDICATION DISPENSING SYSTEM REPAIR/MAINTENANCE SERVICES LOCATION: WITHIN THE VAMHCS BALTIMORE, PERRY POINT, TO INCLUDE CAMBRIDGE AND POCOMOKE DESCRIPTION: The Omnicell Medication Dispensing systems are located within the VAMHCS Baltimore, Perry Point, to include Cambridge and Pocomoke. This is a server supported network of Omnicell client/stations that are used for dispensing medication to all inpatients within the VAMHCS. The Government requires 24/7 remote support and VPN access for database management for to facilitate the optimum performance of the Omnicell network and clients that reside on it. This system run on Profile Driven Option (OSPPO) software which is provided be the manufacturer. Services: Omnicell shall provide all parts, remote services, technical service personnel, and materials for support all items list on the Federal supply Schedule Quote. The vendor shall, at no additional cost to the Government, use OEM Omnicell parts. All maintenance shall be performed in accordance with the manufacturer s written specifications. The customer reserves the right to request documentation as proof that scheduled and unscheduled maintenance is being performed accordingly. Omnicell shall install updated service packs, patches, virus protection and software upgrades at no additional charge to the Government. Remote services shall and phone support shall available 24/7 to include government holidays unless otherwise specified by the vendor. All replacement parts shall be furnished by Omnicell and installed by a factory trained electronics mechanic that is employed by the customer. In the event assistance is requested from the customer to the contractor for installation of repair parts on the device, the contractor shall charge the customer time but not materials. The electronics mechanic will be the first call responder for all equipment related failure, malfunctions and routine service calls for the Omnicell units. All replacement part shall be validated by the manufacturer prior to use on these devices. If the manufacturers use refurbished parts, they shall be of equal quality of new parts. Any parts or materials that are not validated by the manufacturer shall be unsuitable for use on the Omnicell units. The contractor shall report to the Biomedical Engineering department, BLDG 27H upon arrival to the Perry Point VA. He shall provide a detailed service report upon completion of all service calls. This equipment is widely regarded as essential to patient care and keeping equipment downtime to a minimum shall be accomplished by contracting with the manufacturer for all levels of support. Failure to maintain it in a manner not consistent with the manufacturer s specifications could result in extended down time and negatively impact patient care. STANDARDS: Phone support is 24/7; on-site work to be performed on federal holidays unless otherwise specified by the vendor. Omnicell service technicians must be factory trained and authorized to perform all maintenance and service tasks. Vendor is to provide all necessary transportation, parts, supplies, materials and labor to accomplish all tasks. The Contractor shall perform maintenance and repair resulting in restoring equipment to manufacturer s specifications of normal operating parameters and safety policy. All payments are made in arrears. a. Contractor personnel are required to check in with Biomedical Engineering prior to starting work and at the end of the workday. b. Identification: Vendor is to have identification badging visible on their person while on VA premises. LOCATION: Biomedical Engineering BLDG. 27H Perry Point, Md. 219021 PERIOD OF PERFORMANCE: FEBRUARY 28, 2023 through September 30, 2023 VENDOR S LETTER: