Draft Statement of Objectives Travel System and related services

REQUEST FOR COMMENTS - DRAFT STATEMENT OF OBJECTIVES The Consumer Financial Protection Bureau (Bureau) seeks to acquire a replacement travel solution that provides assisted and automated, web-based, online reservations and seamless travel expense management, in order to provide end-to-end processing of travel arrangements as well as reimbursement of travel vouchers. The new solution should significantly improve the customer experience with booking, approving, and reimbursing travel expenses in a manner that is user-friendly, compliant, and timely. The CFPB is looking for industry input in order to develop a robust objectives/requirements document to acquire a travel solution per the draft Statement of Objectives (SOO). Additionally, CFPB would be interested in receiving price ranges for a replacement travel system, or, ideally, subscriptions to a system. The Bureau is looking to purchase System as a Service (SaaS) subscriptions and not host its own system. The requirement is for a cloud-based travel system. In the past few months, the Bureau conducted a couple of Requests for Information (RFI) both via GSA and the betaSAM platform and has found only the Concur Travel and Expense (CTE) system to be cloud-based and, as required, in process of attaining FedRamp certification. As such, the Bureau has also drafted a Brand name justification for the travel system portion of this acquisition. Comments are also allowed on this draft. See attached PDF for drafts and instructions