R--537-17-3-412-0028 Satisfaction Survey Service

The Great Lakes Acquisition Center (GLAC) intends to negotiate a sole source contract with Press Ganey Associates, Inc. for systematic surveys of patient experiences at the Jesse Brown VAMC, Jesse Brown, IL. These services include development and implementation to provide timely and actionable patient satisfaction data that can be benchmarked against proprietary data in both the private sector and all other VA integrated networks. The Jesse Brown VAMC is recognized by the American Nurses Credentialing Center (ANCC) as a MAGNET hospital. To stay compliant with the MAGNET recognition program requirements, the Jesse Brown VAMC can only use vendors who are vetted and approved by the ANCC to provide and nationally benchmark patient satisfaction surveys. Press Ganey Associates, Inc. is approved and vetted for use by MAGNET hospitals. Press Ganey Associates, Inc. is also able to fulfill the MAGNET requirement of eight (8) rolling quarters of patient satisfaction data at all times. This procurement is being conducted in accordance with FAR 8.405-6 Limited Source Justification Approval and no other vendor will satisfy agency requirements. This notice of intent is not a request for competitive quotes. No solicitation documents are available and telephone requests will not be accepted. However any firm that believes it can meet these requirements may give written notification to the Contract Specialist 10:00 AM (CST) May 9, 2017. Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirements. Any response to this notice must show clear, compelling and convincing evidence that competition will be advantageous to the Government and a potential offeror has access to proprietary benchmarking data from the private sector and all other VHA networks. Information must be sent to the Contract Specialist by email to [email protected], via fax to (224) 610-3679. Responses received will be evaluated; however a determination by the Government not to compete the proposed procurement based upon responses to this notice is solely within the discretion of the Government. If no responses are received, the GLAC will proceed with the sole source negotiation with Press Ganey Associates, Inc. Capability statements shall be submitted by email only as a MS Word or Adobe PDF attachment to Travis Washington at [email protected]. TELEPHONIC INQUIRIES WILL NOT BE ACCEPTED.