Industry Engagement Day hosted by USSM

What’s Happening in Shared Services in the Federal Government? An Industry Engagement Day hosted by USSM Monday, August 22, 2016, 1:00 PM EDT - 4:30 : PM EST What: In-person interactive event. Register Here . When: Monday, August 22nd, 1:00 PM – 4:30 PM Eastern Standard Time Where: General Services Administration, 1800 F Street NW, Washington, DC 20405 Who should attend? Industry partners that offer services and/or systems for the migration and/or modernization and/or operations and maintenance of mission support functions in the public and private sectors are invited to attend. The specific focus will be on acquisition, financial management, grants management, human resources, travel and the technology or services that support these functions. Background: This event is hosted by the Unified Shared Service Management (USSM) office ( www.ussm.gov ), which was established in October of 2015 to enable the delivery of high-quality, high-value shared services that improve performance and efficiency throughout government. This event is intended to provide industry partners with an interactive overview of how the ecosystem for shared services is evolving in the federal government. This will also be an opportunity for the Government to hear feedback and best practices from industry particularly those outlined in OMB Memorandum 16-11, Improving Administrative Functions through Shared Services ( https://www.whitehouse.gov/sites/default/files/omb/memoranda/2016/m-16-11.pdf ). This event is not related to a specific RFI, RFP, or solicitation. Topics to be discussed include: Modernization and Migration Management (M3) Framework : A new framework, which includes a playbook and investment review process, that agencies will follow when modernizing and/or migrating missions support functions. M3 is designed to help the government achieve successful outcomes and reduce risk during administrative system and service modernizations and migrations. ProviderStat : A performance framework for Shared Service Providers that drives achievement of goals by establishing an annual cycle in which executives review data, assess performance, discuss progress and determine corrective paths forward. This will include an annual customer satisfaction survey and the establishment of criteria for high performing providers. Acquisition Vision for the Ecosystem : A discussion of the existing acquisition environment, common acquisition challenges, and strategies for harnessing industry solutions and capabilities throughout the shared services lifecycle. Additional Information : Participants should review the M3 Framework and other supporting materials about USSM initiatives prior to the event by visiting: https://www.ussm.gov . Each company will only be allowed two participants. Preference is for those individuals leading migrations and service delivery as there will be breakout groups where USSM will be seeking industry thought leadership. Seating will be capped at 120 on a first come, first-served basis. Registration must be completed by 5:00 p.m. EST on August 8th .