Information Technology Field Operations Services (ITFO)-HSCETC-11-R-00002

THIS IS AN AMENDMENT TO ORIGINAL SYNOPSIS: DRAFT RFP The Information Technology Field Operations (ITFO) Branch, within the Operations Division of the Office of the Chief Information Officer (OCIO), U.S. Immigration and Customs Enforcement (ICE), Department of Homeland Security (DHS), provides world-wide enterprise level Information Technology (IT) Operations & Maintenance (O&M) services for 600+ offices and over 28,000+ users (including the mobile workforce). Currently, services are provided to ICE Programs and administrative offices, and other government agencies within and outside of DHS to include but are not limited to the Department of Treasury, Department of State, and State and Local entities within the continental U.S. (CONUS) and outside of the continental U.S. (OCONUS) and administrative support programs and other specia projects. The NAICS code for this procurement is 541519 - up to $25M per year. The Contractor shall provide management and IT support services to the Government: • LAN, WAN, MAN Administration and Infrastructure Services • Computer Room and Wiring Closet Services • General IT Services and Problem Resolution • Information System Security Officer (ISSO) Services • IT Inventory Management Services • Special Worksite and Enforcement Operation Support as well as special event support • Other tasks as assigned and within the scope and guidelines of this contract. The projected date for the issuance of the FINAL RFP solicitation is on or about November 10, 2010. The solicitation will be available on the Federal Business Opportunity (FedBizOpps) site only. ICE intends to procure on an unrestrictive basis in accordance with Federal Acquisition Regulations (FAR) Part 15. The government anticipates awarding a single-award indefinite delivery - indefinite quantity (IDIQ) with multiple task orders to the offering party providing the best value to the Government. The performance period of any resultant contract (s) will be a two (2) base year and four (4) one year options. The anticipated award date is December 31, 2010. DESCRIPTION OF SERVICES: The services will support the ITFO. The services will be provided both at the contractor's facility and the Governments facility. Attached hereto is a DRAFT RFP, DRAFT statement of work, DRAFT Task Orders #1,2,3,&4; labor rate table and labor description chart. Please provide any questions you may have re: DRAFT RFP, DRAFT STATEMENT OF WORK, DRAFT TASK ORDERS, ETC.no later than November 1, 2010 - 2:30 P.M. Government anticipates responding no later than November 5,2010. not later than 2:30 PM. E-mail questions to: [email protected]. All questions shall be addressed on the spreadsheet that is attached. This announcement is not a contract, request for proposal, a promise to contract, or a commitment of any kind on the part of the Government. ICE will not assume liability for cost incurred by a contractor or for travel expenses or marketing efforts; therefore, contractors cost in response to this notice is not considered an allowable direct charge to the Government.