Paging System Services and Pager Maintenance Veterans Health Affairs, Network Contracting Office 5, is issuing this Notice of Intent to Sole Source in order to identify any potential sources that have the resources and capabilities to provide paging system services and pager maintenance service for Louis A Johnson VA Medical Center, 1 Medical Center Drive, Clarksburg, WV 26301. The government is contemplating a Base +4 option period Firm Fixed Price contract to satisfy this requirement and meet the needs of the Louis A Johnson VA Medical Center. INTERESTED & CAPABLE RESPONSES NCO 5 is seeking responses from businesses that are interested in this procurement and consider themselves to have the resources, rights, and capabilities necessary to provide these services. Please respond with your: Business name Business type Socio-economic status (e.g., Veteran-Owned, Woman-Owned, Disadvantaged Small Business, 8(a), etc.) Person of contact (including telephone number & email address) GSA Contract number if applicable DUNS number and SAM UEI number Capability statement Responses must be submitted by 1:00 PM (EDT), Thursday, November 10, 2022. Responses to the information requested above may be submitted via email to
[email protected]. No telephone calls will be accepted. DISCLAIMERS This Notice of Intent to Sole Source does not constitute a solicitation. All information received in response to this notice that is marked proprietary will be handled accordingly in accordance with (IAW) Federal Acquisition Regulation (FAR) 15.201(e). Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses incurred associated with responding to this RFI. This Special Notice of Intent to Sole Source is for planning purposes ONLY. The results of this notice will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred associated with the preparation of responses submitted as a result of this notice. Statement of Work Louis A. Johnson VA Medical Center 1 Medical Center Dr. Clarksburg, WV 26301 1.0 REQUIREMENTS Table 2 provides the Veterans Affairs (VA) Information System Clarksburg, WV site Points of Contact, and current paging system and pager equipment at each location. The Contractor shall provide the maintenance services listed in Table 1 for the paging systems and pagers the Clarksburg, WV site listed in Table 2. Throughout the period of performance for this task order, the Contractor shall ensure paging capabilities are available 100% of the time or 24x7x365, and shall coordinate all maintenance services with the POCs for each VISN 4 VAMC location. The Contractor shall perform the services remotely or at Contractor facilities, except when services are needed at the Government facility, such as for maintenance of transmitters for internal paging. The period of performance for this effort is twelve months from date of award with four 12-month option periods. Table 1 - Paging System Services and Pager Maintenance for Clarksburg, WV site Table 1 - Paging System Services and Pager Maintenance Clarksburg, WV Listed in Table 2. Item Description Part no. Quantity 1 ACCESS 3000/5000 Maintenance consisting of: a) C3CB Master Encoder (Quantity:1) b) C3EJ Master Encoder (Quantity: 1) c) Telephone Trunks (Quantity: 4) d) Computer Interface C3CA (Quantity: 1) e) 12 Slot Card Cage (Quantity: 1) f) DX 100W TRANSMITTER (Quantity: 1) g) DX 50W TRANSMITTER (Quantity: 1) h) Transmitter Interface (Quantity: 1) i) Local Control Unit (Quantity: 1) j) Unlimited Phone Support (Quantity: 1) k) Preventive Maintenance Visit (Quantity: 1) l) No Fault Umbrella Coverage (Quantity: 1) m) 24 hour x 7day service (Quantity: 1) OM-100X25MST 1 2 RPR752 Voice, Alpha Pager Maintenance RPR750X/950X 59 Table 2 - Clarksburg, WV site, POCs, and Current Paging System Equipment Table 2 Clarksburg, WV, POC, and Current Paging System Equipment Location / Address Points Of Contact Current Base Equipment List Quantity VA Medical Center 1 Medical Center Drive Clarksburg, WV 26301 Program Manager 1.) ACCESS 3000/5000 Paging System consisting of: · Master Encoder C3CB &C3EJ · Telephone Trunks · Computer Interface · 12 Slot Card Cage · DX 100W Transmitter · Transmitter Interface · Local Control Unit · Unlimited Phone Support · 24/7 Service Coverage 1 1 4 1 1 1 1 1 1 1 RPR752 Voice, Alpha Pager Maintenance RPR750X/950X 59 2.0 SECTION 508 NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL ELECTRONIC AND INFORMATION TECHNOLOGY PROCUREMENTS Not Applicable. 3.0 SHIPMENT OF HARDWARE OR EQUIPMENT Inspection: Destination Acceptance: Destination Free on Board (FOB): Destination Ship To and Mark For: The Contractor shall coordinate any shipping with the site POC listed in Table 2 of Section 1.0 of the Product Description. Special Shipping Instructions Prior to shipping, the Contractor shall notify the site POC, by phone followed by email, of all incoming deliveries including line-by-line details for review of requirements. The Contractor cannot make any changes to the delivery schedule at the request of Site POC. Contractors must coordinate deliveries with site POC before shipment of maintenance hardware to ensure sites have adequate storage space. All shipments, either single or multiple container deliveries, shall bear the VA Purchase Order number on external shipping labels and associated manifests or packing lists. In the case of multiple container deliveries, a statement readable near the VA PO number will indicate total number of containers for the complete shipment (ex. Package 1 of 2 ), clearly readable on manifests and external shipping labels. Packing Slips/Labels and Lists shall include the following: IFCAP PO # ____________ (e.g., 166-E11234. The IFCAP PO number is located in block #20 of the SF 1449.) Project Description: (e.g., Tier I Lifecycle Refresh) Total number of Containers: Package ___ of ___. (e.g., Package 1 of 3) 4.0 GENERAL REQUIREMENTS 4.1 VA TECHNICAL REFERENCE MODEL The Contractor shall support the VA enterprise management framework. In association with the framework, the Contractor shall comply with OI&T Technical Reference Model (VA TRM). The VA TRM is one component within the overall Enterprise Architecture (EA) that establishes a common vocabulary and structure for describing the information technology used to develop, operate, and maintain enterprise applications. Moreover, the VA TRM, which includes the Standards Profile and Product List, serves as a technology roadmap and tool for supporting OI&T. Architecture & Engineering Services (AES) has overall responsibility for the VA TRM 4.2 POINTS OF CONTACT VA Program Manager: Area Manager, Office of Information Technology (OIT), Development, Security and Operations (DevSecOps), End User Operations (EUO), Mid-Atlantic District (MA), Territory 2 (T2), Clarksburg, WV Address: 1 Medical Center Drive Clarksburg, WV 26301 INFORMATION SECURITY CONSIDERATIONS: The Assessment and Authorization (A&A) requirements do not apply and a Security Accreditation Package is not required. 6.0 INFORMATION SECURITY CONSIDERATIONS: The Assessment and Authorization (A&A) requirements do not apply and a Security Accreditation Package is not required NNG15SD33B 36C10B22F0021 All VA sensitive information shall be protected at all times in accordance with local security field office System Security Plans (SSP s) and Authority to Operate (ATO) s for all systems/LAN s accessed while performing the tasks detailed in this Product Description. a. A prohibition on unauthorized disclosure: Information made available to the Contractor or Subcontractor by VA for the performance or administration of this contract or information developed by the Contractor/Subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the Contractor/Subcontractor s rights to use data as described in Rights in Data General, FAR 52.227-14(d).(1). b. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor/Subcontractor has access, the Contractor/Subcontractor shall immediately notify the COR and simultaneously, the designated ISO, and Privacy Officer for the contract. The term security incident means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a. c. A requirement to pay liquidated damages in the event of a data breach: In the event of a data breach or privacy incident involving SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals. However, it is the policy of VA to forgo collection of liquidated damages in the event the Contractor provides payment of actual damages in an amount determined to be adequate by the agency. Based on the determinations of the independent risk analysis, the Contractor shall be responsible for paying to VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following: 1) Notification; 2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports; 3) Data breach analysis; 4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution; 5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and 6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs. d. A requirement for annual security/privacy awareness training: Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA s security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the Contractor. If the Contractor provides their own training that conforms to VA s requirements, they will provide the COR or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA s contract have received their annual security/privacy training that meets VA s requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9. e. A requirement to sign VA s Rules of Behavior: Before being granted access to VA information or information systems, all Contractor employees and Subcontractor employees requiring such access shall sign on annual basis an acknowledgement that they have read, understand, and agree to abide by VA s Contractor Rules of Behavior which is attached to this contract. See VA Handbook 6500.6, Appendix C, paragraph 9, and Appendix D. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor s designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA s information and information systems.