CART Services - DFAS Cleveland

Disclaimer: This Sources Sought serves as a request for information, and is for market research purposes only. This is not a solicitation, and any information received from this notice will not be disclosed outside the Government. Description of Work The purpose of this effort is to obtain onsite Communication Access Realtime Translation or Captioning services (hereinafter referred to as CART) for various meetings, training, etc for the deaf and hard of hearing employees (hereinafter referred to as deaf) on an as needed basis at Defense Finance and Accounting Service (DFAS) in Cleveland, OH to include written transcription consecutively from: On-site CART Services requiring stenotype machines, laptop, and applicable software Remote CART Services requiring DFAS approved secure link for Text Media Streaming The Contractor will provide CART writer(s) for each assignment(s). Such services are also referred to as Realtime captioning or live-event captioning which transcribes the audio portion or spoken word into readable English text using a stenotype machine, CART/Captioning software and a laptop. Captions appear on a computer monitor or other displays which provides a complete translation of all spoken words and environmental sounds for the benefit of an individual consumer or larger group audience in a variety of virtual/remote and in-person settings, anywhere communication access is needed. The Contractor shall provide onsite and remote CART services with all necessary personnel and equipment (hereinafter referred to as writers) as requested on an as needed basis, which shall perform the work identified in this PWS. For onsite requests contactor must supply the laptop, stenotype machine, and applicable CART/Captioning software and all hardware for connecting the devices. Software must be able to adjust the size of the fonts to match the needs of employees with low vision. For remote requests contractor must supply stenotype machine, applicable CART/Captioning software, and a DFAS approved secure link for the transmission of Text Media Streaming. Compatibility with Windows 10 or later, and the most recent versions of Google Chrome and Microsoft Edge. The secure link for Text Media Streaming must also be compatible with Android Operating Systems, Apple Operating Systems, and other Mobile Operating Systems for mobile devices. The contractor will have no access to DFAS computers, programs, or systems. *Full draft Performance Work Statement is attached.* Please resond to the contact listed below with a quote (for market research purposes only) and no more than three pages explaining in detail the magnitude of your experience in the above referenced subject matter area. Interested sources should submit their response via email to [email protected] by Monday, April 17, 2023 at 11:59am EST. Sources should include its business address, point of contact, CAGE code, and small business status (for example: HubZone or Service Disabled Veteran Owned). Disclaimer: This Sources Sought serves as a request for information, and is for market research purposes only. This is not a solicitation, and any information received from this notice will not be disclosed outside the Government.