National Information & Referral Support Center

Since 1991, Administration for Community Living (ACL)/Administration on Aging (AoA) has supported the National Aging Information & Referral Support Center (the Support Center). The Support Center was established to assist the aging network of State Agencies on Aging, Area Agencies on Aging, Tribal organizations, and local aging information and referral (I&R) providers enhance the quality and professionalism of their information and assistance systems. Since 2003, the Support Center has provided technical assistance and training to Aging and Disability Resource Centers (ADRCs). The Support Center provides comprehensive information and technical assistance on a variety of issues relating to information and assistance on aging and more recently programs for people with disabilities. Aging and disability I&R programs and ADRCs continue to evolve and expand their ability to provide person-centered access to information and assistance. I&Rs and ADRCs are working to improve collaboration and coordination to better serve aging and disability populations, families, and caregivers. In addition, new media, mobile innovations, and other technologies have completely changed the way individuals expect to access and receive information. To assist the aging and disability networks, including ADRCs, to respond to these and other emerging issues ACL will fund a new Cooperative Agreement to provide technical assistance and training.