Kenya Community Grant Initiative - Data Collection Platform

PROGRAM DESCRIPTION The U.S. President's Emergency Plan for AIDS Relief (PEPFAR) announces an open solicitation for software companies to submit applications to design a data collection platform for collecting patient and provider feedback at PEPFAR supported health sites. Please carefully follow all instructions below. PEPFAR Kenya recognizes the critical role that civil society organizations (CSOs) play toward achieving epidemic control in Kenya. To this end, PEPFAR Kenya is implementing a CSO community grant initiative (CGI) aimed at collecting patient and provider level input related to the quality of services provided at all PEPFAR sites. Therefore, to be successful in the community led monitoring project, PEPFAR needs a software company that can design an easily interoperable platform that will collect patient and provide feedback data. Survey questions to be shared with grant recipient by the CGI coordination mechanism grantee. The CGI coordination mechanism will determine the survey questions/data to be collected from patients and providers based on the given context of the three pilot counties (Makueni, Kilifi, and Homabay) and also the needs and concerns of community members. Examples of the types of data that might be collected include information from beneficiaries about their experience with the health facility, information about barriers and enablers to access, retention in services, etc. Priority Region: KENYA Program Objectives: PEPFAR Kenya is supporting the collection of routine patient and provider level data related to the quality of services provided at our sites. The grant recipient will then be responsible for: A web-based platform to aggregate and visualize patient and provider responses to questions. A platform that allows the feedback data to be collected via mobile phone or tablet and submitted to the platform. A platform that ensures confidentiality of collected data for use by all stakeholders. A platform that will provide users with real-time data on site’s quality of services derived from the responses. Visualizations will include a map with site locations and a real-time dashboard of patient and provider responses. A system which ensures that the data collected is comparable to, and measurable with, existing government data. A framework that will guarantee that the data collected is in alignment with both the Kenya National Bureau of Statistics (KNBS) and United States government. This will enable data collected to be recognized as quality data in accordance with local government standards and interoperable with other data sources.