D -- Maintenance of Multimedia Rooms and Polycom Concord Systems.

This is a brief description. Please email [email protected] for a complete copy of the RFQ. Be sure to include the Solicitation Number. Section B - Supplies or Services and Prices ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0001 12 Months Maintenance contract for NMCP to cover 46 multi-media rooms FOB: Destination MILSTRIP: N0018307RQTE005 PURCHASE REQUEST NUMBER: N0018307RQTE005 ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0002 12 Months Maintenance contract for NMCP to cover 7 polycom concord systems vtc multimedia rooms FOB: Destination MILSTRIP: N0018307RQTE005 PURCHASE REQUEST NUMBER: N0018307RQTE005 ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0003 12 Months Maintenance contract for NMCP to cover 8 polycom 900/9000 series multimedia rooms POLYCOM VTC Contract FOB: Destination MILSTRIP: N0018307RQTE005 PURCHASE REQUEST NUMBER: N0018307RQTE005 ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0004 12 Months Maintenance contract for NMCP to cover 8 polycom 900/9000 series multimedia rooms Ref N00183-06-P-0085 FOB: Destination MILSTRIP: N0018307RQTE005 PURCHASE REQUEST NUMBER: N0018307RQTE005 Section C - Descriptions and Specifications CLAUSES INCORPORATED BY FULL TEXT DESCRIPTION/SPECIFICATION/WORK STATEMENT Statement of Work The contractor shall provide onsite hardware and software support with toll free technical telephone support and product replacement and/or repair services for all equipment listed in Section B (location details below). The contractor shall provide all maintenance service, repair, and furnish all labor, materials and replacement parts necessary to keep the rooms in satisfactory working condition. Products will be maintained in accordance with the manufacturer specifications. Only manufacturer parts or equivalent, either new or refurbished, of equal or better quality will be used. Contractor?s price to be inclusive of all cost including, parts, labor & transportation. The Contractor shall make quarterly Preventive Maintenance (PM) visits of all multi media rooms. PM?s to be scheduled within the first month of each quarter (October, January, April, July) Preventive Maintenance (PM) shall be performed on all equipment in accordance with the original equipment manufactures (OEM) recommendations and generally acceptable industry standards. The regular PM visit will be scheduled and coordinated with the Telecommunications Manager/Contract Officer?s Representative (COR). The Contractor shall provide Help Desk telephone capability for service calls and troubleshooting assistance during the hours of 8:00 AM and 5:00 PM during the normal business week. In the event that on-site repairs are required, the contractor shall provide on-site support / maintenance not later than two business days after receipt of a trouble call. The period of performance shall be from 1 October 2006 until 30 September 2007.