FY 2024 SNAP Process and Technology Improvement Grant

Fiscal Year 2024 Key Objectives Application proposals must include at least one of the following three objectives identified below. Proposals may contain more than one objective. As noted in Section 4, applicants must map their proposed activities and indicators measuring success to the objective(s) using the “Activities/Indicators Tracker.” If awarded, grantees will be required to use the FNS-908 Performance Progress Report to report on progress towards activities that align with the required objective(s) listed on the “Activities/Indicators Tracker.” Carefully considering proposed activities and indicators will prepare grantees for their performance progress reporting requirements if awarded. The project examples aligned with each objective listed below are only suggestions. A PTIG project may assist State agencies in making investments in systems to improve efficiency, provide excellent customer service, and meet Federal standards as they face unprecedented operational challenges. FNS welcomes other projects that support these objectives and encourages applicants to propose innovative ideas to solve both common and unique problems associated with SNAP application and eligibility processes. 1. Modernize SNAP customer service and client communication to improve accessibility, transparency, and responsiveness in processing applications and determining eligibility. 2. Improve administrative infrastructure and day-to-day SNAP operations in processing applications and determining eligibility. 3. Invest in technology and systems to encourage cross collaboration and cross enrollment between SNAP and other Federal, State, and local assistance programs. Please read the full announcement for additional details.